The Department of Veterans Affairs awarded a single-award Indefinite Delivery Contract to Availity, L.L.C. with a potential value of $15.4 million to provide Patient Portal Exchange services. Under this contract vehicle, the Department issued two firm fixed price delivery orders to Availity.
The first delivery order, valued at $5.3 million, tasked Availity to continue delivering P2E services from October 2023 through September 2024 in Jacksonville, Florida. P2E allows veterans electronic access to personal health information through a patient portal. An earlier delivery order awarded in April 2022 for $9.4 million procured P2E services from Availity over an initial period of performance from April 2022 to September 2023 in Jacksonville, Florida.
Availity, a subsidiary of Health Care Service Corporation, received both delivery orders to support the Department's Patient Portal Exchange program on a single-award basis without a set-aside. The IDC and associated delivery orders aim to facilitate veterans' online access to their health records through professional and technical services delivered by Availity in its Jacksonville location.
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