This Indefinite Delivery Contract was awarded by the Social Security Administration (SSA), a civilian federal agency, to Tyto Athene, LLC, doing business as Black Box Network Services. The contract, valued at $19,444,056.69, provides for nationwide telephone system maintenance and support services over a period ending on November 25, 2025. As a single-award contract, it enables the agency to issue task orders for a range of telecommunications and network infrastructure services, including installation, maintenance, and technical support for electronic systems. Key task orders awarded under this contract include the procurement of $356,444.40 in session border controller hardware and software, as well as $1,840,140.02 in wireless headsets. Tyto Athene, a subsidiary of Arlington Capital Partners IV, L.P., has a strong track record of providing IT and digital transformation solutions to various federal agencies, including the Department of the Navy, the U.S. Air Force, and the SSA. This Indefinite Delivery Contract builds on the company's expertise in supporting mission-critical communications infrastructure for government entities. The original contract opportunity, posted in June 2023, sought to recompete the SSA's Headquarters Telephone System Maintenance Contract. The scope of work includes the full range of telephone system support, from design and installation to maintenance and technical assistance. As an unrestricted procurement, the contract was open to all qualified vendors, allowing Tyto Athene to leverage its extensive experience and capabilities in the federal IT services market to secure this strategic award.
Mod # | Description | Reason For Modification | Federal Obligation (Click to sort descending) | Date (Click to sort ascending) |
|---|---|---|---|---|
| P00013 | Funding Only Action | $2.2m | 4/24/25 | |
| P00012 | Funding Only Action | $320.9k | 3/24/25 | |
| P00011 | Funding Only Action | $641.8k | 1/17/25 | |
| P00009 | Supplemental Agreement for work within scope | $0 | 11/26/24 | |
| P00010 | Exercise an Option | $320.9k | 11/26/24 |
Name | Description | Awardee | Potential Value (Click to sort descending) | Award Date (Click to sort descending) | Completion Date (Click to sort descending) | Updated At (Click to sort descending) |
|---|---|---|---|---|---|---|
Delivery Order 28321324D00060004-28321325FDS030073 | Tyto Athene, LLC | $356.4k | 4/24/25 | 8/22/25 | 4/24/25 | |
Delivery Order 28321324D00060004-28321324FDS030188 | Tyto Athene, LLC | $1.8m | 9/25/24 | 11/25/24 | 9/25/24 |
Name | Description | Solicitation Number | Federal Agency | Type | Posted Date (Click to sort descending) |
|---|---|---|---|---|---|
7C--HQ Telephone Maintenance Contract Acquisition | 28321323R00000011 | Social Security Administration | Pre-Solicitation 1/1 | 6/26/23, 6:55 PM |