EMAIL AS A SERVICE (EAAS) LOT 1 EMAIL AS A SERVICE (EAAS) OFFERS EMAIL SERVICE, CALENDAR, CONTACTS AND COLLABORATION (INCLUDING INSTANT MESSAGING) ON A PER-MAILBOX BASIS. INCLUDES MOBILE DEVICE INTEGRATION (BLACKBERRY, IPHONE, ANDROID, WINDOWS), ARCHIVE & EDISCOVERY CAPABILITIES. LOT 2 OFFICE AUTOMATION WEB CONFERENCING. VIDEO CHAT, UNIFIED COMMUNICATIONS, INTEGRATION WITH VOICE OVER INTERNET PROTOCOL (VOIP). INTRANET WEBSITE CREATION WITH USER CREATABLE CONTENT, DOCUMENT REPOSITORY AND WIKI CAPABILITIES. LOT 3 ELECTRONIC RECORDS MANAGEMENT INTEGRATES DOCUMENT MANAGEMENT WITH EMAIL OFFERING. PROVIDES APPLICATION PROGRAMMING INTERFACE (API) FOR RECORDS MANAGEMENT NEEDS AND EDISCOVERY TOOLS THAT EFFICIENTLY SEARCH THROUGH ARCHIVES AND FILES. LOT 4 MIGRATION SERVICES MIGRATE EXISTING EMAIL SYSTEM AND DATA (MAIL, CALENDAR, CONTACTS). END USER AND ADMINISTRATOR TRAINING. SERVICES INCLUDE MIGRATING MOBILE USERS, INTEGRATION WITH AGENCY DIRECTORY SERVICES, AND PROJECT MANAGEMENT OF TRANSITION. LOT 5 INTEGRATION SERVICES BROAD RANGE OF LABOR CATEGORIES FOR DEVELOPMENT AND TECHNICAL MAINTENANCE FOR INTEGRATION OF APPLICATIONS, PROJECT MANAGEMENT, AND OTHER INTEGRATION WORK