Tier 1 call centers

Ended Awarded Last action

Contract number
HSSCCG05A0059
Awardee
Awarding agency
Task orders
2 $29,406,407 obligated

Award facts

Combined order value
  • $39,714,351 Current, with exercised options
  • Not on record Potential, with all options
Last date to order 100% complete
Who can order
Only the awarding agency
NAICS code
443120 Computer and Software Stores
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Firm Fixed Price

Award details come from SAM.gov/FPDS.

About this IDV

NCS Pearson, Inc., a foreign-owned, for-profit organization, has been awarded a Blanket Purchase Agreement (BPA) contract (GS35F4650G|HSSCCG05A0059) by a U.S. federal government agency to provide call center services. The BPA has an original award date of April 20, 2005 and an ultimate completion date of May 31, 2007. The contract has a ceiling value of $0.00, indicating it is likely task order-based with ceiling prices determined through individual task orders.

Under this BPA, NCS Pearson has fulfilled two task orders to date. The first task order (HSSCCG05A0059|HSSCCG05F0539) was awarded on September 9, 2005, and the second task order (HSSCCG05A0059|HSSCCG06F00335) was awarded on April 14, 2006. Both task orders are for unspecified "Call Center" services, without any set-asides used. The place of performance for the second task order is Corbin, KY 40701, USA. The contract type for both task orders is listed as "BPA Call", with a pricing type of "Other".

Task orders

Task order Ordering agency Obligated Awarded
Call center HSSCCG06F00335 Citizen and Immigration Services $10,026,407
HSSCCG05F0539 Citizen and Immigration Services $19,380,001

Transactions

Action Obligated Date
Close Out P00030 · Call center services $0
Other Administrative Action P00029 $0
Other Administrative Action P00025 $0
Original award $0

Quick answers

Who was awarded contract HSSCCG05A0059?

HSSCCG05A0059 was awarded to NCS Pearson, Inc. by Citizen and Immigration Services (Department of Homeland Security) on April 20, 2005.

How much is contract HSSCCG05A0059 worth?

Orders under HSSCCG05A0059 have obligated $29,406,407. Their combined current value, with exercised options, is $39,714,351.

How many orders have been placed under contract HSSCCG05A0059?

2 orders have been placed under HSSCCG05A0059, the latest on April 14, 2006.

Who can order from contract HSSCCG05A0059?

Only the awarding agency can place orders on it.

Is contract HSSCCG05A0059 under another contract?

Yes. HSSCCG05A0059 is a blanket purchase agreement under GS35F4650G, a federal supply schedule.

Was contract HSSCCG05A0059 competed?

The extent of competition for HSSCCG05A0059 was full and open competition.

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