Nrcs customer experience services blanket purchase agreement
Active Awarded Last action
- Contract number
- 12FPC425A0001
- Awardee
-
Radiant Creative Group, LLC UEI UQYZXW3JWQD5
- Awarding agency
-
Farm Production and Conservation
Department of Agriculture
- Task orders
- 1 $529,796 obligated
Award facts
- Opportunity
-
- 12FPC425Q0002 Solicitation number
- Combined order value
- $529,796 Current and potential, with all options
- Last date to order 66% complete
- IDV ceiling 11% used
- $5,000,000.00
- Maximum order
- $5,000,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- Funding agency
- National Resources Conservation Service Department of Agriculture
- NAICS code
- 541511 Custom Computer Programming Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- Total Small Business
- Competition
- 2 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
About this IDV
The National Resources Conservation Service (NRCS) awarded a single-award Blanket Purchase Agreement (BPA) to Radiant Creative Group, LLC (doing business as Radiant Digital) on November 1, 2024, for customer experience services. This Total Small Business set-aside BPA carries a ceiling value of $5.0 million and extends through October 31, 2027. Radiant Digital, a Women-Owned Small Business (WOSB) certified firm headquartered in Vienna, Virginia, was selected to deliver a comprehensive range of customer experience optimization services to support NRCS operations. The contractor brings demonstrated expertise in professional services delivery across information technology, data analytics, multimedia production, and customer experience enhancement, with an established track record supporting federal agencies including the Consumer Financial Protection Bureau, Department of Health and Human Services, Internal Revenue Service, and National Oceanic and Atmospheric Administration.
Under this BPA framework, NRCS issued Call Order #1 on December 23, 2024, valued at approximately $529.8 thousand with a firm fixed-price structure and completion deadline of November 28, 2025. This task order, which represents the final call under the master agreement based on the supplemental deobligation for closeout documentation, was performed in Washington, District of Columbia. The BPA vehicle provides NRCS with flexible procurement authority to issue task orders for customer experience services as operational requirements dictate, enabling the agency to enhance service delivery and stakeholder engagement through specialized professional support while maintaining cost control through the established ceiling value and leveraging small business contracting goals.
Task orders
| Task order | Ordering agency | Obligated | Awarded |
|---|---|---|---|
| Nrcs customer experience services blanket purchase agreement call order #1 | Farm Production and Conservation | $529,796 |
Transactions
| Action | Obligated | Date |
|---|---|---|
| Terminate for Convenience | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 12FPC425A0001?
12FPC425A0001 was awarded to Radiant Creative Group, LLC by Farm Production and Conservation (Department of Agriculture) on November 1, 2024.
How much is contract 12FPC425A0001 worth?
Orders under 12FPC425A0001 have obligated $529,796. 12FPC425A0001's own ceiling is $5,000,000. A single order can be worth up to $5,000,000.
How many orders have been placed under contract 12FPC425A0001?
1 order has been placed under 12FPC425A0001, the latest on December 23, 2024.
Which agency awarded contract 12FPC425A0001?
Farm Production and Conservation (Department of Agriculture) awarded 12FPC425A0001, with funding from National Resources Conservation Service (Department of Agriculture).
Who can order from contract 12FPC425A0001?
12FPC425A0001 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.
Is contract 12FPC425A0001 under another contract?
Yes. 12FPC425A0001 is a blanket purchase agreement under GS35F173DA, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 12FPC425A0001 competed?
The government received 2 offers. It was set aside: Total Small Business.
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