The purpose of this blanket purchase agreement (BPA) is for the contractor to provide SSA with proprietary technical support services.
Active Awarded Last action
- Contract number
- 28321323A00040003
- Awardee
-
International Business Machines Corporation UEI J64CSQTQNRC1
- Awarding agency
-
Social Security Administration
- Task orders
- 13 $25,066,527 obligated
Award facts
- Opportunity
-
- 28321323Q00000017 Solicitation number
- Combined order value
- $25,066,527 Current and potential, with all options
- Last date to order 73% complete
- IDV ceiling 50% used
- $49,643,480.90
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
Award details come from SAM.gov/FPDS.
About this IDV
The Social Security Administration established a Blanket Purchase Agreement with International Business Machines Corporation on October 18, 2022, with a ceiling value of $49.643 million and ultimate completion date of April 17, 2028, against the GSA Multiple Award Schedule for IBM proprietary technical support services.
The BPA funds technical support across SSA's mission-critical infrastructure, including Access Control Utility (ACU) and Secure Web Services Architecture (SWSA) systems supporting electronic consent-based SSN verification, document management support (DMS) services, and Quick Disability Determinations scoring systems. Place of performance spans Baltimore, Maryland; Westlake, Maryland; and Armonk, New York.
Recent BPA call activity reflects sustained demand for IBM's specialized technical labor. Notable calls issued since November 2022 include a $3.95 million ACU and SWSA support order awarded November 14, 2024, completing November 14, 2025; a $1.315 million DMS call awarded October 10, 2024, completing October 22, 2025; and a $3.849 million ACU and SWSA order awarded December 31, 2025, completing November 14, 2026. A $878.283 million DMS modification for Architect IV labor was issued December 31, 2025, completing October 22, 2026. An ACU electronic consent-based SSN verification support call valued at $443.330 million was awarded March 31, 2026, completing March 3, 2027.
Service Contract Inventory reporting across the BPA's recent calls shows IBM invoiced approximately $11.5 million in government-paid labor through FY2025, with blended hourly rates ranging from $107.69 to $255.01 per hour depending on role and performance year. IBM self-performs approximately 90 percent of contractor hours, engaging specialized subcontractors for multi-cloud solutions and systems engineering support on select calls.
Task orders
Show all 13
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 28321323A00040003?
28321323A00040003 was awarded to International Business Machines Corporation by Social Security Administration on October 18, 2022.
How much is contract 28321323A00040003 worth?
Orders under 28321323A00040003 have obligated $25,066,527. 28321323A00040003's own ceiling is $49,643,481.
How many orders have been placed under contract 28321323A00040003?
13 orders have been placed under 28321323A00040003, the latest on March 31, 2026.
Who can order from contract 28321323A00040003?
28321323A00040003 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.
Is contract 28321323A00040003 under another contract?
Yes. 28321323A00040003 is a blanket purchase agreement under GS35F110DA, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 28321323A00040003 competed?
The extent of competition for 28321323A00040003 was full and open competition.
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