Telephone and video interpreter services blanket purchase agreement
Active Awarded Last action
- Contract number
- 28321323A00040007
- Awardee
-
Language Select, LLC UEI KU9ZSNTF61X6
- Awarding agency
-
Social Security Administration
- Task orders
- 5 $58,256,263 obligated
Award facts
- Opportunity
-
- 28321323Q00000003 Solicitation number
- Combined order value
- $58,256,263 Current and potential, with all options
- Last date to order 75% complete
- IDV ceiling 86% used
- $67,859,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- NAICS code
- 541930 Translation and Interpretation Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
About this IDV
Language Select, LLC, doing business as United Language Group LLC, holds a $67.9 million Blanket Purchase Agreement (BPA) with the Social Security Administration (SSA) for worldwide telephone and video interpreter services, awarded December 1, 2022, and valid through January 31, 2028. The contract is structured under the General Services Administration's Multiple Award Schedule (MAS) procurement vehicle and covers on-demand language interpretation services supporting the SSA's disability benefits programs. Services enable the agency to communicate effectively with individuals with limited English proficiency during claims processing and benefits administration across multiple geographic locations including Baltimore, Maryland; Golden Valley, Minnesota; and Minneapolis, Minnesota. The contract was awarded as a single award with no set-aside designation, indicating the contractor competed in an unrestricted federal procurement environment. Language Select, LLC, a Minneapolis-based subsidiary of United Language Group, Inc., specializes in delivering multilingual communication services to federal agencies and has demonstrated consistent capability through multiple task order awards.
Issued task orders under the BPA have ranged from approximately $6.0 million to $16.6 million in ceiling value, with five documented call orders covering performance periods between August 2023 and March 2026. The call orders utilize firm fixed-price pricing arrangements and include modifications to extend performance periods and add funding based on operational requirements. Notable task orders include a $16.6 million call order (February 1, 2025 through January 31, 2026), a $14.55 million call order (February 1, 2024 through January 31, 2025), and a $6.3 million call order (August 1, 2023 through January 31, 2024). The contract structure allows the SSA to procure interpreter services on an as-needed basis, ensuring cost-effective access to qualified language assistance resources while maintaining continuity of critical communication services essential to disability benefits administration and claims processing.
Task orders
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Change Order | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 28321323A00040007?
28321323A00040007 was awarded to Language Select, LLC by Social Security Administration on December 1, 2022.
How much is contract 28321323A00040007 worth?
Orders under 28321323A00040007 have obligated $58,256,263. 28321323A00040007's own ceiling is $67,859,000.
How many orders have been placed under contract 28321323A00040007?
5 orders have been placed under 28321323A00040007, the latest on February 4, 2026.
Who can order from contract 28321323A00040007?
28321323A00040007 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.
Is contract 28321323A00040007 under another contract?
Yes. 28321323A00040007 is a blanket purchase agreement under GS10F0216Y, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 28321323A00040007 competed?
The extent of competition for 28321323A00040007 was full and open competition. The government received 2 offers.
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