Help desk services for VA

Ended Blanket Purchase Agreement Awarded Last action

Contract number
36C10X21A0018
Awardee
Awarding agency
Task orders
14 $1,147,350 obligated

Award facts

Opportunity
  • 36C10X21Q0286 Solicitation number
Combined order value
  • $1,158,226 Current, with exercised options
  • $1,179,066 Potential, with all options
Last date to order 100% complete
IDV ceiling 25% used
$4,500,000.00
Maximum order
$250,000.00
Award type
Single award
Who can order
Only the awarding agency
Set-aside
No set-aside
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The Department of Veterans Affairs (VA) Strategic Acquisition Center Frederick awarded a $4,500,000 Blanket Purchase Agreement (BPA) to Tekfive Inc., a service-disabled veteran-owned small business (SDVOSB), to provide help desk services for the VA. Under this BPA, Tekfive has received multiple firm fixed price task orders to deliver 24/7 technical support, troubleshooting, and assistance for critical VA systems and programs, including the VA's IT help desk, Generation 2 Scheduler system, Rehabilitation Engineering Research Career Development Program, and Virtual Video Conferencing program. The contract is set aside for SDVOSB firms, aligning with the VA's focus on supporting veteran-owned small businesses. Tekfive will perform the work remotely from its facility in Huntsville, Alabama. This BPA enables the VA Strategic Acquisition Center to efficiently procure IT support services through a streamlined acquisition process, leveraging Tekfive's expertise in supporting the VA's mission of serving America's veterans.

The task orders issued under the Blanket Purchase Agreement demonstrate Tekfive's consistent performance and reliability in delivering a range of help desk and IT support services to the VA. The task orders include firm fixed price contracts valued from approximately $30,000 to $132,000, with multiple awards throughout each fiscal year. These task orders cover a variety of critical VA programs and systems, underscoring Tekfive's ability to provide comprehensive technical support solutions that meet the agency's evolving needs.

Task orders

Task order Ordering agency Obligated Awarded
Help desk services for VA VVC at VBA 36C10X24N0209 VA Strategic Acquisition Center Frederick $132,147
Help desk services for BVA 36C10X24N0181 VA Strategic Acquisition Center Frederick $16,803
Help desk services for VA 36C10X24N0117 VA Strategic Acquisition Center Frederick $58,380
Help desk services for VA 36C10X23N0139 VA Strategic Acquisition Center Frederick $65,255
Exercise OP1 - help desk services for VA 36C10X23N0168 VA Strategic Acquisition Center Frederick $128,298
Exercise OP1 - help desk services for VA 36C10X23N0074 VA Strategic Acquisition Center Frederick $70,379
OAR helpdesk support 9/24/22 - 9/23/23 36C10X22N0148 VA Strategic Acquisition Center Frederick $125,729
VRE order FY22 - FY23 - help desk services for VA 36C10X22N0178 VA Strategic Acquisition Center Frederick $124,564
Exercise OP1 - help desk services for VA 36C10X22N0114 VA Strategic Acquisition Center Frederick $63,969
Generation 2 scheduler for help desk services for VA 36C10X22N0037 VA Strategic Acquisition Center Frederick $38,826
Help desk services for VA - GEN2 scheduler 36C10X22N0035 VA Strategic Acquisition Center Frederick $38,826
Help desk services for VA 36C10X21N0173 VA Strategic Acquisition Center Frederick $114,563
Virtual help desk services 36C10X21N0168 VA Strategic Acquisition Center Frederick $112,138
Help desk services for VA 36C10X21N0174 VA Strategic Acquisition Center Frederick $57,473
Show all 14

Transactions

Action Obligated Date
Other Administrative Action P00004 · Help desk services for VA add vaar clause 852.222-71 in compliance with executive order 13899 $0
Exercise an Option P00003 $0
Exercise an Option P00002 $0
Exercise an Option P00001 · Exercise OP1 - help desk services for VA $0
Original award $0

Quick answers

Who was awarded contract 36C10X21A0018?

36C10X21A0018 was awarded to Tekfive Inc. by VA Strategic Acquisition Center Frederick (Headquarters) on September 22, 2021.

How much is contract 36C10X21A0018 worth?

Orders under 36C10X21A0018 have obligated $1,147,350. Their combined current value, with exercised options, is $1,158,226. Their combined potential value, with all options, is $1,179,066. 36C10X21A0018's own ceiling is $4,500,000. A single order can be worth up to $250,000.

How many orders have been placed under contract 36C10X21A0018?

14 orders have been placed under 36C10X21A0018, the latest on September 23, 2024.

Who can order from contract 36C10X21A0018?

36C10X21A0018 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.

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