The resident opportunity and self-sufficiency service coordinator (ross-SC) grant program provides funding to hire service coordinators who assess the needs of HUD-assisted residents and connects them…

The Department of Housing and Urban Development's Public and Indian Housing Office awarded $163,560 to Shelbyville Housing Authority on June 1, 2026, under the Resident Opportunity and Supportive Services—Service Coordinators program (CFDA 14.870).

The award funds a service coordinator position to assess the needs of HUD-assisted residents in Shelbyville, Tennessee, and connect them to supportive services, case management, and training designed to facilitate progress toward economic and housing self-sufficiency. The coordinator links residents to educational, professional, health, and financial empowerment resources while facilitating movement along the self-sufficiency continuum. The grant provides funding flexibility to support direct services to residents where necessary to advance self-sufficiency goals.

Performance runs from June 1, 2026, through May 31, 2029, at Shelbyville, Tennessee. Shelbyville Housing Authority, a municipal government entity, operates as a direct grant recipient under HUD's public housing administration programs with no federal contracting footprint.

Activities

To help residents make progress towards self-sufficiency, HUD provides ross-SC grant funding to eligible applicants to hire a service coordinator who assesses the needs of residents, provides case management, and links residents to training and supportive services that will enable participants to move along the self-sufficiency continuum. Through the ross-SC grant, HUD also provides funding flexibility to allow grantees to provide direct services to ross participants where necessary to further support the work of the ross-SC and ultimately, the attainment of self-sufficiency goals of ross participants. This place-based program targets the entire resident community within the project(s) to be served and aims to address the areas of need at both the community and individual level. Resident participation with supportive services is voluntary and cannot be a condition of housing. The ross-SC must collaborate with residents, public housing agency (PHA) staff, multifamily owners, tribal government and housing staff, local partners, resident associations (RA), and other stakeholders to develop local strategies to address the needs of residents and remove barriers so that residents make progress towards achieving economic and housing self-sufficiency. HUD expects at minimum a 50 client to one ross-SC ratio per year of the grant. After six months from the grant's launch, ross grantees should serve at least 50 participants at any time during the year for each ross-SC. Coordinators must work with service providers, partners, and other community resources to support each resident in achieving economic independence and stability. Each area of need has a set of goals and key performance indicators (kpis) that HUD will require each grantee to measure and work towards by the end of the grant term. Below is a list of preliminary goals and kpis for each area of need. These kpis may be subject to change. Based on the findings of a community needs assessment, ross service coordinators will focus their efforts on any of the following areas of need: digital inclusion, education, employment, financial literacy, health and wellness, reentry, and/or substance use. The ross-SC may perform the following activities based on the community needs assessments: resident needs assessments, case management, coordination of services (e.g., adult basic education, childcare, credit counseling/financial literacy, digital skills training, drug prevention/intervention, etc.). Organizing community events such as job fairs, health fairs, resident empowerment activities, and tracking and evaluation. 1. Digital inclusion: coordinators will develop programs to help residents access affordable internet in their homes, affordable devices, and the necessary digital literacy training. Kpis: residents without in-unit internet access, obtain access. Residents without a computer device (tablet, laptop, or PC), obtain one. Residents without digital literacy skills, enroll in digital literacy classes. Residents with disabilities who need accessible technology options, obtain access. 2. Education: coordinators will work with residents to achieve educational and/or training levels that can prepare them for careers that pay a living wage (covering housing, healthcare, childcare, and food expenses). Kpis: residents without a high school diploma or GED attain a high school diploma or GED. Residents attaining a higher level of education or license/certification. Residents enrolled in educational or vocational programs. Residents attained a license/certification. Residents receiving education-related services. 3. Health & wellness: coordinators will work with residents to help them overcome health (including behavioral and mental health) related barriers that hinder educational, professional, and self-sufficiency goals and engage in properly supported pro-health activities. Kpis: residents without health insurance receive health insurance. Residents attend medical examinations at LEA

Expected outcomes

Ross-SCS are expected to see improvements in resident outcomes based on their interventions. Examples include new employment, higher wages, certificates obtained, greater access to services, etc.

Intended beneficiaries

Individuals and families who are residents of the below HUD communities are the beneficiaries of the ross program, unless otherwise stated in the current fiscal year's notice of funding opportunity (nofo). Eligible applicants are: • public housing authorities (phas); • tribes/tribally designated housing entities (tdhes); • resident associations (RAS) such as resident management corporations, resident councils, and intermediary resident with either 501(c)(3) nonprofit or locally incorporated nonprofit status; • nonprofit organizations supported by residents and/or phas tribes/tdhes; or • multifamily owners that serve RAD pbra residents

Subrecipient activities

The recipient does not intend to subaward funds.