Fiscal year 2025 expanded hours. - SUNRISE community health (SUNRISE), health center program grant number (H80CS00804) currently has quick care (QC) services at three clinic locations in weld and…

Fiscal year 2025 expanded hours. - SUNRISE community health (SUNRISE), health center program grant number (H80CS00804) currently has quick care (QC) services at three clinic locations in weld and larimer counties, and the funding will expand our QC services at these locations by adding 29.5 new hours each week. We will also be expanding the level of services during currently established hours. Altogether, we will add a total of nearly 100 in-person hours of QC primary care services through a combination of new early morning and evening hours, new full days of QC services, new saturday hours, and converting saturday telehealth-only hours to in-person services. To achieve this comprehensive expansion during both current and expanded hours, we will increase the number of staff that deliver QC services by hiring new apps, MAS, and an operations specialist (front desk staff). With these new staff, primary care providers will no longer cover shifts for QC services and will be available more hours during the week to provide primary care. This increased access will result in 7,425 visits and 1,000 new, unduplicated patients by the end of 2025. This project responds to the consistent feedback from patients, partners, and community members for increased access to in-person services at more convenient hours and will improve access to care for vulnerable populations, medicaid members, and the uninsured. This funding also tackles the primary care provider shortage while reducing the risk of provider burnout; our current providers are stretched thin in covering the growing demand for both primary care and QC services. This project will simultaneously address these concerns: our community will have more primary care providers, current provider satisfaction will improve due to a focused and fully staffed QC program, and patient satisfaction will improve due to expanded in-person access during the week and on saturdays. Increased access to in-person services for emergent conditions will decrease emergency department utilization and reduce the burden on the region's health system. Ultimately, low-income patients will have greater access to SUNRISE services, providers will find greater satisfaction, and our community will be healthier as a result.