Paratransit INC. Was awarded an icam grant to make dispatching technology investments focused on real-time coordination and efficient routing

Paratransit Inc., operating through the Sacramento Area Council of Governments (SACOG) as the direct recipient, received a $167,900 Project Grant award from the Federal Transit Administration under the Enhanced Mobility of Seniors and Individuals with Disabilities Program (CFDA 20.513) on August 29, 2025, with a completion date of February 28, 2027. The award was made under the Innovative Coordinated Access and Mobility (ICAM) Pilot Program to implement an advanced version of the Trapeze digital platform—a dispatching technology solution designed to enhance paratransit services in Sacramento County. The platform will deliver real-time service coordination capabilities, improve data gathering, and optimize operational efficiencies for vehicle operators and Consolidated Transportation Service Area (CTSA) partners.

The project encompasses the full rollout of the digital platform to enhance service delivery, resource planning, and real-time coordination functions. Paratransit Inc. will actively engage with key stakeholders including community-based organizations, healthcare providers, and local agencies throughout implementation. The initiative will benefit Paratransit Inc. and CTSA riders and service recipients through improved access to more efficient transportation services via real-time service coordination. Paratransit Inc. will complete all project activities in collaboration with a federally compliant procured software service provider to ensure compliance with federal requirements.

Activities

Funds will be used to successfully rollout a digital platform that will enhance paratransit INC. Service improve data gathering and bolster operational efficiencies.

Expected outcomes

The platform will provide real-time service coordination capabilities for paratransit INC. Vehicle operators and consolidated transportation service area (CTSA) partners. The project seeks to enhance paratransit INC.S services in sacramento county by leveraging an advanced version of trapeze a digital platform for enhancing service gathering data and bolstering operational efficiencies. The digital platform will be used to enhance resource planning decision-making and real-time coordination. Paratransit will actively engage with key stakeholders (community-based organizations healthcare providers and local agencies) through this process.

Intended beneficiaries

Paratransit INC. And ctsa riders and service recipients will potentially receive better and more efficient services through real-time service coordination.

Subrecipient activities

Paratransit INC. Was awarded these innovative coordinated access and mobility funds and for the project and will complete all activities listed along with their federally compliant procured software service provider. Sacog is applying for the funds as a direct recipient on behalf of paratransit INC.