Provide additional transit operations customer support and communications resources needed to safely and efficiently accommodate increased travel demand associated with the 2026 fifa world cup

The Federal Transit Administration awarded Dallas Area Rapid Transit Inc. (Dart) $7.033 million in formula grant funding on July 24, 2026, under the Urbanized Area Formula Funding Program (CFDA 20.507) to expand transit operations and customer support in preparation for the 2026 FIFA World Cup.

Dart will deploy additional light rail, bus, and paratransit service capacity; add operating staff support; conduct customer communications and marketing activities; and station ambassador staff to assist passengers during World Cup-related events. The award is intended to safely and efficiently accommodate increased travel demand associated with the event, benefiting Dart customers, World Cup visitors, regional residents, employers, and event attendees across Dart's 13-city service area throughout the Dallas metropolitan area.

The period of performance runs from July 24, 2026, through February 28, 2027. No sub-recipients are identified on this award.

Purpose

The purpose of this project is to provide additional transit operations customer support and communications resources needed to safely and efficiently accommodate increased travel demand associated with the 2026 fifa world cup.

Activities

Additional light rail bus and paratransit service; operating staff support; customer communications and marketing activities; and ambassador staffing to assist passengers during world cup-related events.

Expected outcomes

Increased transit capacity improved customer service and passenger information enhanced mobility for residents and visitors and support for safe and reliable transportation operations during the 2026 fifa world cup.

Intended beneficiaries

Dart customers world cup visitors regional residents employers event attendees and communities throughout the dart service area.