To enhance the safety maintenance convenience and appearance of the transportation network in order to give more people more choices

The Department of Transportation Federal Transit Administration awarded the City of Raleigh $1,807,710 on May 5, 2026, under the Enhanced Mobility of Seniors and Individuals with Disabilities program (CFDA 20.513) to fund mobility management services for seniors and disabled populations in Wake County, North Carolina through March 30, 2031.

The City will deliver travel training programs educating participants on transit schedules, fares, and the rights and responsibilities of transit systems and riders. The funding supports individualized travel training and trip planning activities that facilitate fixed-route public transportation access for elderly and disabled individuals, enabling participation in employment, volunteering, civic duties such as voting, and personal appointments. The City will coordinate and schedule door-through-door volunteer transportation services across the Raleigh-Cary area and outlying urbanized areas of Wake County, using funds for mileage reimbursements, staffing, technology, and overhead costs. Expected outcomes include development of mobility management programs, centralized dispatch systems, interactive voice response technology, data tracking capabilities, volunteer driver coordination, and one-on-one travel training for elderly and disabled individuals.

The City of Raleigh Finance Department administers the award and passes funding to five sub-recipients, which include non-profit organizations, private operators, and public agencies that provide coordinated transportation services designed to meet the needs of elderly persons and persons with disabilities. The period of performance runs through March 30, 2031, with work performed in North Carolina.

Activities

Promote and perform travel training programs that educate participants on transit schedules fares and the rights and responsibilities of both the transit system and the riders and facilitate/coordinate individualized travel training and trip planning activities that access/go on a fixed route public transportation experience. Funds are also used to provide coordination and scheduling of transportation services through support and delivery from wake countys transportation programs to allow elderly and disabled individuals to be active participants in their community activities such as employment volunteering civic duties such as voting and other personal appointments; to provide mileage reimbursements staffing technology and overhead costs to support and enhance coordination of the door-through-door volunteer transportation services for seniors and disabled individuals in the raleigh-cary and outlying/urbanized areas of wake county.

Expected outcomes

Development of various programs for mobility management centralized dispatch interactive voice response data tracking volunteer drivers coordination and trip planning travel training programs for the elderly and disabled as well as one-on-one travel of transportation for the elderly and disabled individuals.

Intended beneficiaries

Funding will allow non-profit organizations private operators and public agencies to provide coordinated transportation services that are planned designed and carried out to meet the needs of elderly persons and persons with disabilities.

Subrecipient activities

Recipient will use funding for five subrecipients to provide various programs for mobility management centralized dispatch interactive voice response data tracking volunteer drivers coordination and trip planning travel training programs for the elderly and disabled as well as one-on-one travel of transportation for the elderly and disabled individuals.