Client assistance program (cap)

The Department of Education Office of Special Education and Rehabilitative Services awarded $228,820 to the Massachusetts Office On Disability on October 1, 2025, under the Rehabilitation Services Client Assistance Program (CFDA 84.161), a formula grant supporting client assistance services.

The Massachusetts Office On Disability provides information, advice, and advocacy services to individuals with disabilities and applicants for vocational rehabilitation services under the Rehabilitation Act. CAP-funded activities include advising clients and applicants about available benefits, assisting them through application and service delivery processes, and advocating on their behalf in disputes with service providers.

The award covers the period October 1, 2025, through September 30, 2026, with performance based in Boston, Massachusetts. As the designated protection and advocacy system for the Commonwealth of Massachusetts, the organization receives this annual allotment through the statutory formula that distributes CAP funds to states. The Client Assistance Program requires state vocational rehabilitation agencies to operate a CAP as a condition of receiving VR State grant funds and mandates that VR consumers be informed of CAP services and contact information.