Track 2: customized multi-tier assistance, training, and computational help (match) for end user access to CI

Active Cooperative Agreement Awarded Last action

Award ID
2138286
Recipient
Awarding agency
Obligated
$13,873,276

Award facts

Completion date 90% complete
Place of performance
Boulder, CO 80303, USA

Award details come from USAspending.gov.

Description

As the agency reported it.

Abstract
Customized multi-tier assistance, training, and computational help (match) provides end user support services as part of the advanced cyberinfrastructure coordination ecosystem: services & support (access) program. NSF-supported computational cyberinfrastructure (CI) has been highly successful in advancing science and engineering over the last few decades. The use of CI has become ubiquitous in research, from traditional fields such as bioinformatics, computational chemistry and astrophysics, to new areas including text interpretation, visual arts and other humanities. This shift is not only happening in large research labs at major institutions, but also increasingly at smaller institutions where researchers are also looking to make use of CI resources. Along with that success, there have been significant changes to the makeup and size of the user community, improvements to the underlying compute, storage, and networking platforms used, and radically different methods by which researchers and CI professionals communicate. These changes require a rethinking of the role of user support services and how they are delivered. To address this, match proposes a new model for implementing user support services that will encourage cost-effective, scalable support that can reach a broader community. The match project develops new approaches, content, services, technologies, and expertise to make IT easier for NSF CI users to find and utilize the specific level and type of support needed to effectively carry out their research. With this strategy, the match project expands the reach and impact of NSF CI, serving both traditional and new members of the research computing and data community. The match approach comprises three major themes: (1) leverage modern information delivery systems to simplify user interfaces; (2) leverage experts from the community to develop training materials and instructions that can dramatically reduce the user learning curve for several increasingly important CI computational techniques; and (3) employ a matchmaking service that will maintain a database of specialist mentors and student mentees that can be matched with projects to provide the domain-specific expertise needed to leverage access resources. Specifically, match employs a new access match portal (AMP) that will serve as the single front door for end users to obtain guided support and assistance. Expert-monitored q & a platforms will ensure user questions are accurately answered and addressed in a timely fashion, and easy-to use user interfaces such as open ondemand and pegasus will be enhanced and improved to further simplify CI use and provide context directed help when problems are encountered. The system matches community experts with user needs to create documentation and other training materials or provides personal interactions that address the current real world needs of access users. By restructuring end user support, match creates a multi-level infrastructure capable of scaling to assist a growing research community with increasingly specialized support needs, enabling new discoveries at the forefront of science and society. This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the foundation's intellectual merit and broader impacts review criteria.

Transactions

Action Obligated Date
Amendment $0
Amendment $0
Amendment $0
Amendment $0
Amendment $1,925,798
Amendment $1,156,201
Amendment $0
Amendment $0
Amendment $300,000
Amendment $0
Amendment $0
Amendment $495,612
Amendment $7,874,218
Original award $2,121,447
Show all 14

Subawards

Subrecipient Amount Awarded
The Ohio State University Alan Chalker will provide senior leadership for this project. Under his guidance, OSC administrative will be more involved day to day planning and… $24,927
University Of Southern California The ACCESS Support Team in support of the ACCESS and NAIRR Pilot programs determined the need and interest in providing workshops focused on AI for faculty,… $330,000
The University Of Kentucky Research Foundation The ACCESS Support Team in support of the ACCESS and NAIRR Pilot programs determined the need and interest in providing workshops focused on AI for faculty,… $272,921
The Ohio State University Alan Chalker will provide senior leadership for this project. Under his guidance, OSC administrative will be more involved day to day planning and… $230,000
University Of Southern California The ACCESS Support Team in support of the ACCESS and NAIRR Pilot programs determined the need and interest in providing workshops focused on AI for faculty,… $30,816
The University Of Kentucky Research Foundation The ACCESS Support Team in support of the ACCESS and NAIRR Pilot programs determined the need and interest in providing workshops focused on AI for faculty,… $50,710
The Massachusetts Green High Performance Computing Center, Inc. In years 3-5 of the project, MGHPCC will lead development and maintenance of the ACCESS MATCH portal. The significant development efforts budgeted for years 1… $34,406
The University Of Kentucky Research Foundation The following task will be performed by the University of Kentucky (UKY) in collaboration with other MATCH Institutions: 1. Make the Q&A source materials easier… $271,256
The Ohio State University David Hudak, Co-PI, will be responsible for the oversight and management of the OSC portion of the project as well as lead the development for ACCESS… $230,000
University Of Southern California As part of the supplemental funding to Track 2: Customized Multi-tier Assistance, Training, and Computational Help (MATCH) for End User ACCESS to CI USC will… $330,000
The University Of Kentucky Research Foundation The following task will be performed by the University of Kentucky (in collaboration with other MATCH Institutions): 1. Develop general end user support… $215,560
University Of Southern California University of Southern California Information Sciences Institute Statement of Work Ewa Deelman, USC PI As part of the supplemental funding to Track 2:… $415,002
The University Of Kentucky Research Foundation The following task will be performed by the University of Kentucky (UKY) in collaboration with other MATCH Institutions: 1. Evaluate projects selected for… $207,320
University Of Southern California As part of the supplemental request, USC proposes to provide concierge-level support for the NAIRR pilot users. In particular, it will provide expertise in… $362,914
The Massachusetts Green High Performance Computing Center, Inc. Massachusetts Green High Performance Computing Center Statement of Work Track 2: Customized Multi-tier Assistance, Training, and Computational Help (MATCH)… $235,696
The Ohio State University Ohio Supercomputer Center Statement of Work David Hudak, Co-PI, will be responsible for the oversight and management of the OSC portion of the project as well… $230,000
The University Of Kentucky Research Foundation The following task will be performed by the University of Kentucky (in collaboration with other MATCH Institutions): 1. Develop general end user support… $341,482
University Of Southern California As part of the proposed work, USC will undertake the following tasks: • Provide support to MATCH users on accessing ACCESS resources for job and… $330,000
University Of Southern California Statement of Work Track 2: Customized Multi-tier Assistance, Training, and Computational Help (MATCH) for End User ACCESS to CI� University of Southern… $300,000
Show all 19

Quick answers

Who received award 2138286?

2138286 was awarded to The Regents Of The University Of Colorado by Office of Advanced Cyberinfrastructure (National Science Foundation) on May 1, 2022.

How much is award 2138286 worth?

$13,873,276 has been obligated on 2138286.

Which agency awarded 2138286?

Office of Advanced Cyberinfrastructure (National Science Foundation) awarded 2138286, with funding from National Science Foundation.

On GovTribe

See this award's full record

  • Every transaction and subaward
  • The recipient's other awards and teaming partners
  • Similar grant awards
  • Ask GovTribe AI about this award
Try for free Login