Purchase Order W91YTZ23P0089
Award Date 10/1/23
Potential Completion Date 9/30/26
Potential Value $247K
Funding Federal Agency
Contracting Federal Agency
Ultimate Awardee
Not listed NAICS Category
PSC Category
Set-Aside Type
No Set-Aside Used
Federal Contract Vehicle
- Not listed
Extent Competed
Competed under SAP
Major Defense Program
Not listed Pricing Type
Firm Fixed Price
Place of Performance
Fort Meade, MD 20755, USA
Solicitation Procedures
Simplified Acquisition
Number Of Offers Received
1
Legislative Mandate
Not listed National Interest Action
Not listed Research Type
Not listed Primary Consortia Member
Not listed Similar Awards
- This federal contract award was made by the Defense Health Agency to Microlog Corporation of Maryland, a for-profit small disadvantaged business, to provide interactive voice response systems, automated call distribution, and call center software upgrades, maintenance, and technical support services. The $123,466.00 contract was awarded on October 1, 2018 and has a completion date of September 30, 2023. The contract was placed under the General Services Administration (GSA) Information...
- This is a firm-fixed-price delivery order awarded by the Department of the Navy, Bureau of Medicine and Surgery, to Microlog Corporation of Maryland, a small disadvantaged business, under the General Services Administration (GSA) Information Technology Schedule 70 (IT-70) contract vehicle. The contract, valued at $92,702.32, is for Microlog's SERVICEFIRST MTF (Medical Treatment Facility) Solution, which includes interactive voice response (IVR) systems, automated call distribution, and call...
- The Department of the Army Medical Command awarded a $231,312 firm-fixed-price purchase order to Microlog Corporation of Maryland for the provision of interactive voice response systems, automated call distribution, and call center software solutions. Microlog, a for-profit small disadvantaged business, will deliver these services from its Fort Meade, Maryland facility to support healthcare and medical programs for military members and their families. This award, which does not have a...
- This is a firm-fixed-price purchase order contract awarded by the Bureau of Medicine and Surgery (BUMED), a component of the U.S. Department of Defense, to Microlog Corporation of Maryland, a self-certified small disadvantaged business. The $33,949 contract is for the maintenance and service of call center technologies and software solutions provided by Microlog to support military healthcare facilities and programs. The contract does not have a set-aside designation and has an ultimate...
- This is a firm-fixed-price delivery order contract awarded by the Medical Command (MEDCOM) of the U.S. Department of the Army to Microlog Corporation of Maryland, a self-certified small disadvantaged business. The contract is for Microlog's PREMIER MAINTENANCE CARE services, which provide maintenance and technical support for interactive voice response (IVR) systems and call center software solutions utilized by military healthcare facilities. The $130,443.96 contract is funded through the...
- The Defense Health Agency awarded a $123,078.00 firm fixed price contract to Microlog Corporation of Maryland, a self-certified small disadvantaged business, for the provision of Microlog Premier Maintenance services. This contract was issued under the General Services Administration's (GSA) Information Technology Schedule 70 (IT-70) contract vehicle. The contract is for the maintenance of Microlog's interactive voice response systems, automated call distribution, and call center software that...
- This is a firm-fixed-price delivery order awarded by the U.S. Army's Medical Command (MEDCOM) to Microlog Corporation of Maryland, a small disadvantaged business, under the General Services Administration (GSA) Information Technology Schedule 70 (IT-70) contract vehicle. The $292,169.81 contract is for the annual maintenance and support of an Automated Call Distribution System (ACDS) to streamline telephone interactions and improve customer service for military healthcare facilities and...
- The Defense Health Agency awarded a $3.53M firm fixed-price definitive contract to Microhealth LLC on September 9, 2024, for equipment integration and logistics support services. The contract, designated as an 8(a) sole source set-aside, carries a ceiling value of $3.53M and extends through May 6, 2026. Performance will be conducted at the agency's Bethesda, Maryland facility. Microhealth LLC, a Vienna, Virginia-based small business certified as both an 8(a) Program Participant and...
- This is a firm fixed-price purchase order contract awarded by the Logistics Information Service, a defense agency, to Microautomation, Inc., a minority-owned small business, for IVR Hosting Platform Services. The contract has a ceiling value of $250,077.59 and a period of performance ending on September 30, 2021. Microautomation is an experienced provider of contact center solutions, including 911 emergency call handling systems, for commercial, government, and 911 customers. The company holds a...
- This contract was awarded by the Defense Health Agency to Microhealth, LLC, a minority-owned, veteran-owned small business, for $2,500.00 in military medical research and development services. The contract is a firm fixed-price delivery order with a completion date of June 19, 2023. Microhealth is an 8(a) certified small business that specializes in providing IT solutions for healthcare, including services such as system design, development and integration, data analytics, telehealth...
This contract award to Microlog Corporation of Maryland, a small disadvantaged business, is for the provision of interactive voice response (IVR) system services to the Defense Health Agency (DHA). The $246,946.00 firm-fixed-price purchase order contract has an ultimate completion date of September 30, 2026. Microlog has a history of providing IVR, call center software, maintenance, and technical support services to the military healthcare sector. This contract does not utilize a set-aside designation. The award supports the DHA's efforts to enhance telephone-based customer service and communications for active duty personnel and their families.
Generated 4/1/25, 8:45 AM
Mod # | Description | ReasonForModification | Federal Obligation | Date |
|---|---|---|---|---|
| P00004 | Funding Only Action | $82.2k | 10/21/24 | |
| P00003 | Exercise an Option | $0 | 9/24/24 | |
| P00002 | Other Administrative Action | $0 | 11/30/23 | |
| P00001 | Funding Only Action | $78.4k | 11/1/23 | |
| Not listed | Not listed | $0 | 8/30/23 |