Call center microlog premier software upgrade and maintenance

Active Purchase Order Awarded Last action

Contract number
N0025922P0255
Awardee
Awarding agency
Obligated
$86,016

Award facts

Contract value 57% obligated
$150,767.00 Current and potential, with all options
Completion date 83% complete
Current and potential, with all options
PSC
Q999 Medical- Other
Set-aside
No set-aside
Competition
Not Competed under SAP · 1 offer Simplified Acquisition
Pricing
Firm Fixed Price
Place of performance
Rehoboth Beach, DE, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00003 $30,082
Exercise an Option P00002 · Premier software maintenance and services for the naval health clinic charleston $28,649
Other Administrative Action P00001 · OPT YR 4001-SUP serv $0
Original award $27,285

About this award

This is a $150,767.00 firm-fixed-price purchase order contract awarded by the Defense Health Agency (DHA) to Microlog Corporation of Maryland, doing business as Microlog, a self-certified small disadvantaged business. The contract is for the upgrade and maintenance of Microlog's call center software, known as Microlog Premier, which is used by military healthcare facilities and programs. This contract supports the continued operations and technical support for Microlog's interactive voice response (IVR) systems, automated call distribution, and call center software solutions deployed at locations such as Fort Meade and Fort Campbell. The contract has an ultimate completion date of August 31, 2027 and was awarded on September 1, 2022. This contract was not set aside for any specific business category.

Quick answers

Who was awarded contract N0025922P0255?

N0025922P0255 was awarded to Microlog Corporation Of Maryland by Defense Health Agency (Department of Defense) on September 1, 2022.

How much is contract N0025922P0255 worth?

The government has obligated $86,016 on N0025922P0255. Its current value, with exercised options, is $150,767.

Was contract N0025922P0255 competed?

The extent of competition for N0025922P0255 was not competed under sap. The government received 1 offer.

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