To enhance customer experience across channels by establishing comprehensive understanding of customer needs, developing data-driven communications strategy, improving consistency, transparency, and…

Ended Purchase Order Awarded Last action

Contract number
HS002125PE015
Awardee
Awarding agency
Obligated
$5,907,511

Award facts

Opportunity
Contract value 98% obligated
$6,009,731.95 Current and potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
NAICS code
541330 Engineering Services
Set-aside
No set-aside
Competition
Not Competed under SAP · 1 offer Simplified Acquisition
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20016, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00007 $1,569,840
Funding Only Action P00006 $0
Funding Only Action P00005 $764,948
Supplemental Agreement for work within scope P00004 $0
Funding Only Action P00003 · Customer experience (CX) capability $784,920
Supplemental Agreement for work within scope P00002 $412,433
Supplemental Agreement for work within scope P00001 $149,946
Original award $2,225,425

About this award

The Defense Counterintelligence and Security Agency awarded a purchase order to Rockwood Company LLC, a women-owned small business, valued at $6,009,731.95 on September 29, 2025, to enhance customer experience across channels by establishing comprehensive understanding of customer needs, developing data-driven communications strategies, and improving consistency, transparency, and accessibility to reduce customer effort. Work is performed in Washington, DC 20016 under firm fixed-price terms, with ultimate completion by March 28, 2028.

Description

To enhance customer experience across channels by establishing comprehensive understanding of customer needs, developing data-driven communications strategy, improving consistency, transparency, and accessibility, ultimately reducing customer effort.

Quick answers

Who was awarded contract HS002125PE015?

HS002125PE015 was awarded to Rockwood Company LLC by Defense Counterintelligence and Security Agency (Department of Defense) on September 29, 2025.

How much is contract HS002125PE015 worth?

The government has obligated $5,907,511 on HS002125PE015. Its current value, with exercised options, is $6,009,732.

Was contract HS002125PE015 competed?

The extent of competition for HS002125PE015 was not competed under sap. The government received 1 offer.

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