Servicedesk plus software

Active Purchase Order Awarded Last action

Contract number
959P0026P0003
Awardee
Awarding agency
Obligated
$19,829

Award facts

Contract value 100% obligated
$19,829.00 Current and potential, with all options
Completion date 57% complete
Current and potential, with all options
Contracting staff
NAICS code
334111 Electronic Computer Manufacturing
PSC
DA10 It And Telecom - Business Application/Application Development Software As A Service
Set-aside
No set-aside
Competition
Not Competed under SAP · 1 offer Simplified Acquisition
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20004, USA

Award details come from SAM.gov/FPDS.

About this award

The Court Services and Offender Supervision Agency (CSOSA) Pretrial Services Agency awarded a $19,829 firm fixed-price purchase order to Zoho Corporation (doing business as Adventnet) on March 31, 2026, for a one-year ServiceDesk Plus software license covering the period through March 30, 2027. ServiceDesk Plus is an IT service management and help desk platform designed to streamline ticketing, asset management, and IT support operations. The contract, which was not set aside for any specific business category, will be performed in Washington, DC. Zoho Corporation, a foreign-owned software company headquartered in Pleasanton, California, specializes in cloud-based IT management solutions and has been registered in SAM.gov since 2001.

CSOSA Pretrial Services Agency supports the federal criminal justice system by providing supervision and services to pretrial defendants in the Washington, DC area. This software acquisition enables the agency to enhance its internal IT operations and service desk capabilities to support its mission. Zoho Corporation has an established track record serving federal agencies across civilian and defense sectors, providing software licenses and subscriptions for network monitoring, IT service management, and infrastructure support. The contract represents a standard software licensing engagement consistent with Zoho's typical federal business model.

Quick answers

Who was awarded contract 959P0026P0003?

959P0026P0003 was awarded to Zoho Corporation by CSOSA Pretrial Services Agency (CSOSA) on March 31, 2026.

How much is contract 959P0026P0003 worth?

The government has obligated $19,829 on 959P0026P0003.

Was contract 959P0026P0003 competed?

The extent of competition for 959P0026P0003 was not competed under sap. The government received 1 offer.

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