Phone system maintenance and support services for lockport

Active Purchase Order Awarded Last action

Contract number
75H71526P00023
Awardee
Awarding agency
Obligated
$20,948

Award facts

Opportunity
Contract value 60% obligated
  • $20,947.81 Current, with exercised options
  • $35,087.81 Potential, with all options
Completion date 1% complete
  • Current, with exercised options
  • Potential, with all options
NAICS code
811210 Electronic and Precision Equipment Repair and Maintenance
PSC
DG11 IT and Telecom - Network: Satellite Communications and Telecom Access Services
Set-aside
Total Small Business
Competition
Competed under SAP · 10 offers Simplified Acquisition
Pricing
Firm Fixed Price
Place of performance
Lockport, NY 14094, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

About this award

The Indian Health Service awarded a purchase order to Arabic Interpreters LLC (doing business as MZ Federal) for phone system maintenance and support services at the Lockport Health Center in Lockport, New York, with a ceiling value of $35,087.81 and an award date of October 1, 2026. The order carries a total small business set-aside designation. MZ Federal is a self-certified small disadvantaged business and minority-owned limited liability company based in Arlington, Texas.

The contractor will provide 24/7 remote technical support and on-site technician dispatch for a Mitel MiVoice Business Phone System comprising 41 MiVoice 6920 phones, one 6940 phone, a Mitel 3300 CX Controller, TP Link 48-port POE switch, Grandstream devices, and an Edgewater Networks 2900 Series Session Border Controller. Services include quarterly system health checks and performance tuning, firmware and security patch application, hardware and software troubleshooting with OEM component replacement, system monitoring via Mitel Enterprise Manager, quarterly operational reports, annual technical assessments, and annual refresher training for IT/telecom staff. The base contract period runs October 1, 2026 through September 30, 2027, with four option years extending through September 30, 2031. Pricing is firm fixed price on an all-inclusive monthly basis. Service Contract Act prevailing wage rates apply per DOL Wage Determination 2015-4147 (Revision 35).

Quick answers

Who was awarded contract 75H71526P00023?

75H71526P00023 was awarded to Arabic Interpreters LLC by Indian Health Service (Department of Health and Human Services) on October 1, 2026.

How much is contract 75H71526P00023 worth?

The government has obligated $20,948 on 75H71526P00023. Its potential value, with all options, is $35,088.

Was contract 75H71526P00023 competed?

The extent of competition for 75H71526P00023 was competed under sap. The government received 10 offers. It was set aside: Total Small Business.

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