The Department of Veterans Affairs, Veterans Integrated Service Network 23, awarded a firm fixed-price purchase order to Electronic Sound Inc. on November 1, 2023, for service maintenance of nurse call stations with a ceiling value of $252,512. This modification corrects pricing for the base year and represents a sole-source award with no set-aside designation. The contract extends through October 31, 2026, and covers maintenance services for the Rauland Responder 5 nurse call system, a proprietary platform currently deployed across VA healthcare facilities to enable patients to summon medical assistance. Electronic Sound Inc., a reseller and authorized dealer for Rauland products, was identified as the only vendor capable of providing the required specialized maintenance and support services.
Electronic Sound Inc., a Subchapter S corporation registered with the System for Award Management since 2001, has established itself as the primary service provider for Rauland nurse call systems within the VA's Veterans Health Administration network covering Nebraska, Western Iowa, Kansas, and Missouri. The contractor has previously received multiple firm fixed-price purchase orders ranging from approximately $16,000 to $153,000 to support maintenance, software upgrades, and equipment installation at VA medical facilities. The work will be performed in Omaha, Nebraska, supporting the VA's mission to deliver essential medical care to veteran populations across the four-state region.