Salem VAMC on-site telephone switchboard operator and administrative support service. 3MO emergency sole source.

Ended Purchase Order Awarded

Contract number
36C24626P0208
Awardee
Awarding agency
Obligated
$77,220

Award facts

Contract value 100% obligated
$77,220.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
NAICS code
561421 Telephone Answering Services
PSC
R699 Support- Administrative: Other
Set-aside
No set-aside
Competition
Not Competed · 1 offer Only One Source
Pricing
Firm Fixed Price
Place of performance
Salem, VA 24153, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

About this award

The Department of Veterans Affairs, Veterans Integrated Service Network 6, awarded a three-month emergency sole source purchase order to Magellan Solutions USA Inc. for on-site telephone switchboard operator and administrative support services at the Salem Veterans Affairs Medical Center in Salem, Virginia. The contract, valued at $77,220, was awarded on December 11, 2025, with an ultimate completion date of March 10, 2026. This award utilizes firm fixed-price pricing and carries no set-aside designation, despite the contractor's status as a service-disabled veteran-owned small business.

Magellan Solutions USA Inc., based in Melbourne, Florida, is a service-disabled veteran-owned and minority-owned small business specializing in customer support and contact center services for federal agencies. The company has established a track record of providing telephone and switchboard operator services across multiple VA medical centers nationwide, handling critical functions including call reception and placement, communication transfers, emergency system monitoring, and information support. This emergency contract represents the continuation or expansion of essential communication infrastructure support at the Salem VAMC, consistent with the company's existing federal portfolio of similar services across the VA system.

Quick answers

Who was awarded contract 36C24626P0208?

36C24626P0208 was awarded to Magellan Solutions USA Inc. by Veterans Integrated Service Network 6 (Veterans Health Administration) on December 11, 2025.

How much is contract 36C24626P0208 worth?

The government has obligated $77,220 on 36C24626P0208.

Was contract 36C24626P0208 competed?

The extent of competition for 36C24626P0208 was not competed. The government received 1 offer.

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