Answering service
Active Purchase Order Awarded Last action
- Contract number
- 15DDSL26P00000004
- Awardee
-
Map Communications Holdings, Inc. UEI C3NCSDDU9KY9
- Awarding agency
-
Drug Enforcement Administration
Department of Justice
- Obligated
- $1,226
Award facts
- Contract value 40% obligated
- $3,080.81 Current and potential, with all options
- Completion date 82% complete
- Current and potential, with all options
- NAICS code
- 561421 Telephone Answering Services
- PSC
- R699 Support- Administrative: Other
- Set-aside
- No set-aside
- Competition
- 1 offer Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Chesapeake, VA 23320, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | $1,226 | |
| Original award | $1,855 |
About this award
The Drug Enforcement Administration (DEA) awarded a firm fixed-price purchase order to Map Communications Holdings, Inc., operating through its Sound Telecom Division, for answering service support. The contract, valued at $3,080.81, was awarded on January 1, 2026, and extends through December 31, 2026. Sound Telecom, headquartered in Chesapeake, Virginia, will perform the work at its Chesapeake location. This contract carries no set-aside designation and represents the most recent in a series of annual awards to the contractor for providing professional telephone answering and call center services to the DEA's St. Louis Division Office.
Sound Telecom has maintained a consistent relationship with the DEA since 2022, demonstrating reliable performance across multiple consecutive contract awards with steady year-over-year growth in contract value. The company specializes in providing responsive communication solutions to federal law enforcement and administrative operations, with a broader service portfolio that includes support to the U.S. Marshals Service and U.S. Forest Service. This procurement exemplifies the DEA's reliance on specialized telecommunications providers to ensure continuous operational support for its field offices.
Quick answers
Who was awarded contract 15DDSL26P00000004?
15DDSL26P00000004 was awarded to Map Communications Holdings, Inc. by Drug Enforcement Administration (Department of Justice) on January 1, 2026.
How much is contract 15DDSL26P00000004 worth?
The government has obligated $1,226 on 15DDSL26P00000004. Its current value, with exercised options, is $3,081.
Was contract 15DDSL26P00000004 competed?
The government received 1 offer.
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