The National Oceanic and Atmospheric Administration (NOAA), National Marine Fisheries Service, Office of Law Enforcement, awarded a firm-fixed-price purchase order to New Orleans Teleport, Inc. Calls Plus Division, a woman-owned small business, for a 24-Hour Telephone Hotline Answering Service. The $44,100.00 contract has a base year plus four one-year option periods, and was set aside for women-owned small businesses. New Orleans Teleport, Inc. will provide telephone answering and call center...
This is a firm fixed-price purchase order awarded by the U.S. Forest Service Research Service Rocky Mountain Research Station, a civilian agency, to TP Communications Inc. (doing business as Apello), a self-certified small disadvantaged business. The contract, valued at $17,190.40, is for an answering service to be responsible for after-hours check-in/check-out to maintain the safety of the agency's field crew. The contract has an ultimate completion date of August 31, 2025. This contract is not...
The U.S. Peace Corps awarded a firm-fixed price purchase order contract for $112,286.00 to Direct Interactions Inc. for Telephone Answering Service for the Office of Health Services (OHS). The contract has a period of performance ending on April 18, 2028. The contract was awarded on April 19, 2023 as a 100% Small Business Set-Aside under NAICS code 561421 - Telephone Answering Services. The original solicitation, Solicitation 1145PC23Q0136, was issued on an unrestricted basis using Simplified...
This is a firm-fixed-price purchase order contract awarded by the Drug Enforcement Administration (DEA), a civilian agency within the U.S. Department of Justice, to Map Communications Holdings, Inc. (doing business as Sound Telecom) for telephone answering services. The contract has a period of performance from January 1, 2025, through December 31, 2025, with a ceiling value of $3,095.21. This is not a set-aside contract. Map Communications Holdings, Inc. is a for-profit, Subchapter S...
The U.S. Army's Northeast Region, under the Department of Defense (DOD) - Army - Installation Management Command (IMCOM), awarded a $86,131.45 firm fixed-price Purchase Order to Telephone Answering Service Of Watertown, Inc., a woman-owned small business, for telephone answering services at Fort Drum, New York. The contract does not have a set-aside designation and has an ultimate completion date of February 11, 2024. The contractor primarily provides telephone answering services to the DOD -...
This is a firm-fixed-price definitive contract awarded by the U.S. Forest Service Research Service Rocky Mountain Research Station (a civilian agency) to TP Communications Inc. (doing business as Apello) for a phone answering service for a field crew. The contract has a period of performance through December 31, 2025 and a ceiling value of $27,865.70. The contract was set aside and awarded to a self-certified small disadvantaged business. There is no information provided about any major...
<p>This federal contract award is for a telephone answering service in support of the Bird Banding Laboratory. The contract was awarded to Professional Telephone Services Inc., a HUBZone set-aside vendor, with a ceiling value of $100,000.00. The contract is a definitive, fixed-price level of effort contract with a period of performance ending on December 31, 2007. The contract was awarded by a U.S. government agency on July 16, 2007, and the place of performance is Walla Walla, Washington.</p>
This federal contract award is for telephone answering services provided to the U.S. Drug Enforcement Administration (DEA) by Answer Kansas City LTD, doing business as Answer K.c. The firm fixed-price purchase order has a ceiling value of $2,412.00 and an ultimate completion date of December 31, 2025. Answer K.c. is a self-certified small disadvantaged business registered as a Subchapter S Corporation that has been providing these services to the DEA since 2003. The contract covers...
The Department of Veterans Affairs Veterans Health Administration awarded a $545,023 firm fixed price purchase order to Career Management Associates of Iowa, LLC for switchboard operator services. The contract calls for one supervisor and one non-sighted operator available 24/7 to handle incoming calls and route callers at the Birmingham VA Medical Center in Alabama, as originally solicited. Historical monthly call volumes at the facility range from 45,000 to 65,000, with an abandonment rate...
This is a firm-fixed-price purchase order contract awarded by the Department of Justice Drug Enforcement Administration (DOJ DEA) to Map Communications Holdings, Inc. (Division: Sound Telecom) for telephone answering services for the St. Louis Division Office. The contract has a potential value of $2,997.46 and a completion date of December 31, 2024. The contract is not set aside for any specific business size or type. Map Communications Holdings, Inc. is a for-profit, Subchapter S corporation...