The National Oceanic and Atmospheric Administration (NOAA), National Marine Fisheries Service, Office of Law Enforcement, awarded a firm-fixed-price purchase order to New Orleans Teleport, Inc. Calls Plus Division, a woman-owned small business, for a 24-Hour Telephone Hotline Answering Service. The $44,100.00 contract has a base year plus four one-year option periods, and was set aside for women-owned small businesses. New Orleans Teleport, Inc. will provide telephone answering and call center...
The Department of State Bureau of Western Hemisphere Affairs awarded a $41,083.45 definitive, firm-fixed-price contract to Answerplus Inc., a for-profit organization located in Canada, to provide 24-hour telephone answering services for the U.S. Consulate General in Toronto, Canada. The contract covers a base year from July 2025 to June 2026 with four one-year option periods, and does not have a set-aside designation. The services include handling non-emergency calls, transferring emergency...
This is a firm fixed-price purchase order awarded by the U.S. Forest Service Research Service Rocky Mountain Research Station, a civilian agency, to TP Communications Inc. (doing business as Apello), a self-certified small disadvantaged business. The contract, valued at $17,190.40, is for an answering service to be responsible for after-hours check-in/check-out to maintain the safety of the agency's field crew. The contract has an ultimate completion date of August 31, 2025. This contract is not...
This federal contract award was issued by the Department of Justice Drug Enforcement Administration (DEA) to the prime contractor, Answer Kansas City LTD, doing business as Answer K.c. The contract is for a telephone answering service with a potential value of $2,100.00. The contract type is a firm fixed-price purchase order with a period of performance through December 31, 2024. Answer Kansas City LTD is a self-certified small disadvantaged business registered as a Subchapter S Corporation that...
The U.S. Army's Northeast Region, under the Department of Defense (DOD) - Army - Installation Management Command (IMCOM), awarded a $86,131.45 firm fixed-price Purchase Order to Telephone Answering Service Of Watertown, Inc., a woman-owned small business, for telephone answering services at Fort Drum, New York. The contract does not have a set-aside designation and has an ultimate completion date of February 11, 2024. The contractor primarily provides telephone answering services to the DOD -...
<p>This federal contract award is for a telephone answering service in support of the Bird Banding Laboratory. The contract was awarded to Professional Telephone Services Inc., a HUBZone set-aside vendor, with a ceiling value of $100,000.00. The contract is a definitive, fixed-price level of effort contract with a period of performance ending on December 31, 2007. The contract was awarded by a U.S. government agency on July 16, 2007, and the place of performance is Walla Walla, Washington.</p>
This is a firm-fixed-price purchase order contract awarded by the Drug Enforcement Administration (DEA), a civilian agency within the U.S. Department of Justice, to Map Communications Holdings, Inc. (doing business as Sound Telecom) for telephone answering services. The contract has a period of performance from January 1, 2025, through December 31, 2025, with a ceiling value of $3,095.21. This is not a set-aside contract. Map Communications Holdings, Inc. is a for-profit, Subchapter S...
This is a $25,933.00 firm fixed-price purchase order awarded by the U.S. Forest Service, Region 2 - Rocky Mountain Region to Executive Answering Inc., a small business, for 24-hour answering services for the Pueblo Interagency Dispatch Center in Pueblo, CO. The contract term is from August 1, 2024 through July 31, 2029, with four one-year option periods. The services include emergency and wildland fire call handling, accurately recording information, and transferring calls to on-call...
This is a definitive firm-fixed-price contract awarded by the Veterans Integrated Service Network 22 (VISN 22) of the U.S. Department of Veterans Affairs (VA) to Innovation At Work Inc., a service-disabled veteran-owned small business (SDVOSB). The contract is for on-site telephone operator services at the San Diego VA Healthcare System, valued at $2,499,402.54 over the base period of 12 months and four 12-month option periods. The original solicitation was a sources sought notice to identify...
The Department of Veterans Affairs (VA) awarded a $698,815.68 firm-fixed price purchase order contract to Innovation At Work Inc., a minority-owned, veteran-owned, and service-disabled veteran-owned small business. The contract is for telephone answering services at the Joseph Maxwell Cleland Atlanta VA Medical Center, including 24/7 switchboard coverage, call processing, emergency response, and patient/staff locator services. The contract has a base period from May 1, 2025, to April 30, 2026,...