FIVE9 - call manager for service desk, february 2019 - september 2019
Ended Purchase Order Awarded Last action
- Contract number
- 12639519P0107
- Awardee
-
Five9, Inc. UEI YAALM2KB6A95
- Awarding agency
-
Marketing and Regulatory Programs Business Services
Animal and Plant Health Inspection Service, Department of Agriculture
- Obligated
- $6,727
Award facts
- Contract value 100% obligated
- $6,726.82 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541511 Custom Computer Programming Services
- PSC
- 7030 Information Technology Software
- Set-aside
- No set-aside
- Competition
- Not Competed · 1 offer Only One Source
- Pricing
- Firm Fixed Price
- Place of performance
- San Ramon, CA 94583, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | -$1,324 | |
| Original award | $8,051 |
About this award
Five9, Inc. was awarded a firm fixed price purchase order by the Department of Agriculture's Animal and Plant Health Inspection Service Marketing and Regulatory Programs Business Services for $6,726.82 to provide call manager software for a service desk from February 2019 through September 2019. The contract had no set-aside designation. Five9 will deliver its Virtual Call Center agent seats and call manager subscription services to support the agency's help desk operations. As a leading provider of cloud-based contact center solutions, Five9 facilitates over three billion customer interactions annually for enterprise clients through its virtual call center software and call management products.
Quick answers
Who was awarded contract 12639519P0107?
12639519P0107 was awarded to Five9, Inc. by Marketing and Regulatory Programs Business Services (Animal and Plant Health Inspection Service) on February 1, 2019.
How much is contract 12639519P0107 worth?
The government has obligated $6,727 on 12639519P0107.
Was contract 12639519P0107 competed?
The extent of competition for 12639519P0107 was not competed. The government received 1 offer.
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