Isupport ticketing software

Ended Awarded Last action

Contract number
W91SMC23F0010
Awardee
Awarding agency
Obligated
$10,995

Award facts

Contract value 20% obligated
  • $10,994.50 Current, with exercised options
  • $54,972.50 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
Funding agency
Department of the Army Department of Defense
NAICS code
511210 Software Publishers
PSC
7J20 It And Telecom - Security And Compliance Products (Hardware And Perpetual License Software)
Set-aside
Total Small Business
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Bissell, IL 62707, USA

Award details come from SAM.gov/FPDS.

About this award

The Department of the Army awarded a $54,972.50 firm fixed price delivery order against the Information Technology Enterprise Solutions-Software 2 (ITES-2) indefinite-delivery, indefinite-quantity contract vehicle to Enterprise Technology Solutions, Inc. to provide iSupport ticketing software. Performance will take place in Bissell, Illinois over a four-year period concluding in August 2027. The contract has a total small business set aside designation. ITES-2 is a multiple-award contract administered by the Defense Information Systems Agency to support a range of information technology requirements for the Department of Defense and other federal agencies. This order will deliver help desk ticketing software to support the Army's IT service management functions.

Quick answers

Who was awarded contract W91SMC23F0010?

W91SMC23F0010 was awarded to Enterprise Technology Solutions, Inc. by Illinois National Guard (Army National Guard) on August 30, 2023.

How much is contract W91SMC23F0010 worth?

The government has obligated $10,995 on W91SMC23F0010. Its potential value, with all options, is $54,973.

Which agency awarded contract W91SMC23F0010?

Illinois National Guard (Army National Guard) awarded W91SMC23F0010, with funding from Department of the Army (Department of Defense).

Is contract W91SMC23F0010 an order under another contract?

Yes. W91SMC23F0010 is a delivery order under W52P1J20D0049, an indefinite delivery contract, on Information Technology Enterprise Solutions-Software 2 (ITES2).

Was contract W91SMC23F0010 competed?

The extent of competition for W91SMC23F0010 was full and open competition. The government received 1 offer. It was set aside: Total Small Business.

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