Contact center operational hub implementation and support T4NG task order

Ended Awarded Last action

Contract number
VA11816F10090002
Awardee
Awarding agency
Obligated
$12,500,602

Award facts

Contract value 96% obligated
  • $12,500,601.80 Current, with exercised options
  • $13,066,455.78 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
Service-Disabled Veteran-Owned Small Business
Competition
Full and Open Competition · 5 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Chantilly, VA 20151, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00006 · Deobligation of excess funds -$331,779
Other Administrative Action P00005 $0
Exercise an Option P00004 $3,907,976
Other Administrative Action P00003 · MOD to change the COR. $0
Exercise an Option P00002 · Option year 1 for contact center operational hub implementation and support T4NG task order $3,805,542
Supplemental Agreement for work within scope P00001 $0
Original award $5,118,863

About this award

This is a $13,066,455.78 firm fixed-price delivery order awarded by the Department of Veterans Affairs (VA) Technology Acquisition Center to Cerner Federal Solutions LLC, a service-disabled veteran-owned small business. The task order was issued under the Transformation Twenty-One Total Technology Next Generation (T4NG) contract vehicle. The work involves implementing and supporting a contact center operational hub, including data gathering, analysis, and providing recommendations for contact center improvements and future state transformation. Cerner Federal Solutions has subcontracted a portion of the work to Accenture Federal Services LLC. This contract supports the VA's initiatives to modernize its healthcare IT systems and electronic health records.

Quick answers

Who was awarded contract VA11816F10090002?

VA11816F10090002 was awarded to Cerner Federal Solutions LLC by VA Technology Acquisition Center (Headquarters) on September 22, 2016.

How much is contract VA11816F10090002 worth?

The government has obligated $12,500,602 on VA11816F10090002. Its potential value, with all options, is $13,066,456.

Is contract VA11816F10090002 an order under another contract?

Yes. VA11816F10090002 is a delivery order under VA11816D1009, an indefinite delivery contract, on Transformation Twenty-One Total Technology Next Generation (T4NG).

Was contract VA11816F10090002 competed?

The extent of competition for VA11816F10090002 was full and open competition. The government received 5 offers. It was set aside: Service-Disabled Veteran-Owned Small Business.

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