The contractor shall provide tier 2 help desk support for vali supported applications. This support includes resolving tickets escalated to tier 2 from VAS national service desk NSD, working closely…

Ended Awarded Last action

Contract number
VA11810150043
Awardee
Awarding agency
Obligated
$2,789,713

Award facts

Contract value 70% obligated
  • $2,789,713.17 Current, with exercised options
  • $3,995,121.00 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Alexandria, VA 22314, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00005 · This modification is for TMS tier 2 support option for extension. $139,077
Exercise an Option P00004 · This modification is to restructure the period of performance of and exercise option period 3B. $69,539
Exercise an Option P00003 $278,155
Exercise an Option P00002 $814,543
Exercise an Option P00001 · This option is for continued support for the vali tier 2 helpdesk. $795,122
Original award $693,277

About this award

This is a firm fixed price delivery order contract awarded by the Department of Veterans Affairs Technology Acquisition Center to Pro-Sphere Tek, Inc. (doing business as Planned Systems International) under the Transformation Twenty-One Total Technology (T4) multiple award IDIQ contract vehicle. The contract, which does not have a set-aside designation, is for the contractor to provide Tier 2 help desk support for the VALI-supported applications, including resolving escalated tickets, working with other VALI help desks, and performing testing on changes and updates. The contract has a ceiling value of $3,995,121.00 and an ultimate completion date of March 29, 2021.

Description

The contractor shall provide tier 2 help desk support for vali supported applications. This support includes resolving tickets escalated to tier 2 from VAS national service desk NSD, working closely with other vali-supported help desks, and performing testing to determine if changes and updates affect the vali applications.

Quick answers

Who was awarded contract VA11810150043?

VA11810150043 was awarded to Pro-Sphere Tek, Inc. by VA Technology Acquisition Center (Headquarters) on March 30, 2016.

How much is contract VA11810150043 worth?

The government has obligated $2,789,713 on VA11810150043. Its potential value, with all options, is $3,995,121.

Is contract VA11810150043 an order under another contract?

Yes. VA11810150043 is a delivery order under VA11813D1015, an indefinite delivery contract, on Transformation Twenty-One Total Technology (T4).

Was contract VA11810150043 competed?

The extent of competition for VA11810150043 was full and open competition. The government received 3 offers.

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