Delivery Order TIRNO15D00007-TIRNO15D000070001
Award Date 2/13/15
Potential Completion Date 12/31/15
Potential Value $23M
Federal Agency
Ultimate Awardee
Not listed NAICS Category
PSC Category
Federal Contract Vehicle
- Not listed
Set-Aside Type
No Set-Aside Used
Extent Competed
Not Competed
Major Defense Program
Not listed Pricing Type
Firm Fixed Price
Place of Performance
Boston, MA 02114, USA
Solicitation Procedures
Only One Source
Number Of Offers Received
1
Legislative Mandate
Service Contract Act
National Interest Action
Not listed Research Type
Not listed Primary Consortia Member
Not listed Similar Awards
- This federal contract award, with ID TIRNO15D00007|TIRNO15D000070002, was issued by the Internal Revenue Service (IRS) for critical functions related to the Toll Free Forms Request Services Contract. The contract is a Firm Fixed Price Delivery Order with a ceiling value of $7,670,049.07. It was awarded to the prime contractor, National Telecommuting Institute, Inc. (doing business as Landajob Services), which is a Non-Profit Organization and AbilityOne Non Profit Agency. The contract has an...
- The Department of the Treasury's Internal Revenue Service awarded a $4.6 million firm fixed price delivery order to National Telecommuting Institute, Inc.'s Landajob Services Division for IRS toll-free telephone forms request services. Under this task order issued against an unspecified governmentwide acquisition contract, Landajob will provide toll-free telephone support to help taxpayers obtain IRS forms from March 2020 through December 2020. The place of performance for these services is...
- This federal contract award is a delivery order under Purchase Order 2000096768, Option Year 3, which provides contact center support services for the Internal Revenue Service (IRS) to manage taxpayer form product requests directed to the IRS's toll-free telephone forms line. The contract has a potential value of $4,565,424.88 and was awarded on January 1, 2018, with a completion date of December 31, 2018. The contract is a firm fixed-price arrangement and was awarded to National Telecommuting...
- This federal contract award is for a Toll Free Contact Center (TFCC) service, closely associated with administrative modifications, awarded to Verizon Business Network Services LLC by the Internal Revenue Service (IRS). The $71,289,809.18 contract has a period of performance through May 31, 2023 and utilizes a Blanket Purchase Agreement (BPA) call with a fixed price with economic price adjustment pricing structure. The contract is not set aside for any specific business category. Verizon...
- This federal contract award is for a Delivery Order under the General Services Administration (GSA) Information Technology Schedule 70 contract vehicle. The prime contractor is Purisolve, Inc., a HUBZone certified small business based in Atlanta, Georgia. The contract, valued at $1,690,144.99, is for the provision of toll-free contact center services to support critical functions for the Internal Revenue Service (IRS), a civilian agency within the Department of Treasury. The contract does not...
- This is a firm fixed-price delivery order awarded by the Internal Revenue Service (IRS), a civilian agency, to National Telecommuting Institute, Inc. (doing business as Landajob Services) for $6,517,769.42. The contract is for critical functions related to toll-free telephone services and contact center order entry support, including order entry clerks, trainees, travel, technology, management, and administration. There is no set-aside designation for this award. The period of performance runs...
- The Internal Revenue Service awarded a definitive contract to National Telecommuting Institute, Inc. (doing business as Landajob Services) for contact center support services managing taxpayer product requests directed to the IRS toll-free telephone forms line, with a ceiling value of $38.7 million and an ultimate completion date of June 30, 2026. Place of performance is Boston, MA. The contract operates on a labor-hours pricing model. Government-invoiced labor activity declined sharply in...
- This is a delivery order under Purchase Order 2000101234 for Option Year 4, covering the period from January 1, 2019 to December 31, 2019. The delivery order provides contact center support services for the Internal Revenue Service (IRS) to manage taxpayer form product requests directed to the IRS's toll-free telephone forms line. The contract is awarded to National Telecommuting Institute, Inc. (NTI), a non-profit organization, and has a total potential value of $6,044,676.39. The contract is a...
- This federal contract award to AT&T Technical Services Company, Inc. is for the Internal Revenue Service (IRS) Contact Center Infrastructure Upgrade Automatic Call Distributor Replacement project at the Philadelphia site. The contract has a ceiling value of $376,729.26 and is a Firm Fixed Price delivery order under the Connections II government-wide acquisition contract (GWAC). The contract is not set aside. AT&T Technical Services Company, Inc. is a wholly owned subsidiary of AT&T...
- Verizon Business Network Services LLC, a subsidiary of Verizon Communications Inc., was awarded a delivery order valued at $552.2 million under the Enterprise Infrastructure Solutions (EIS) contract vehicle to transition toll-free contact center services for the Internal Revenue Service from the legacy NETWORX contract. This task order, issued September 26, 2019, with an ultimate completion date of September 25, 2032, enables continuity of the IRS's enterprise network of toll-free services...
- TIRNO15D00007Indefinite Delivery Contract
- TIRNO15D00007-TIRNO15D000070001Delivery Order
THE TOLLS FREE FORMS REQUEST SERVICES PROVIDES CONTACT CENTER SERVICE SUPPORT TO THE INTERNAL REVENUE SERVICES.
Posted 2/25/15
Mod # | Description | ReasonForModification | Federal Obligation | Date |
|---|---|---|---|---|
| 3 | Other Administrative Action | $631.3k | 4/21/15 | |
| 1 | Other Administrative Action | $0 | 3/4/15 | |
| Not listed | Not listed | $4.9m | 2/25/15 |