This is a definitive contract awarded by the Internal Revenue Service (IRS) to National Telecommuting Institute, Inc. (Landajob Services) to provide support for responding to taxpayer requests for IRS forms received through the IRS toll-free telephone forms line. The contract has a ceiling value of $38,744,893.00 and a performance period ending on December 31, 2025. The contract is a labor hours pricing type contract and was not set aside for any particular socioeconomic category. This...
This is a firm fixed-price delivery order awarded by the Internal Revenue Service (IRS), a civilian agency, to National Telecommuting Institute, Inc. (doing business as Landajob Services) for $6,517,769.42. The contract is for critical functions related to toll-free telephone services and contact center order entry support, including order entry clerks, trainees, travel, technology, management, and administration. There is no set-aside designation for this award. The period of performance runs...
This is a delivery order under Purchase Order 2000101234 for Option Year 4, covering the period from January 1, 2019 to December 31, 2019. The delivery order provides contact center support services for the Internal Revenue Service (IRS) to manage taxpayer form product requests directed to the IRS's toll-free telephone forms line. The contract is awarded to National Telecommuting Institute, Inc. (NTI), a non-profit organization, and has a total potential value of $6,044,676.39. The contract is a...
This federal contract award, valued at $165,800.55, was issued by the Internal Revenue Service (IRS) to AT&T Technical Services Company, Inc., a wholly owned subsidiary of AT&T Inc. The contract is a delivery order under the Connections II government-wide acquisition contract (GWAC) and has a firm fixed price pricing structure. The purpose of the contract is for AT&T to provide the design support needed to develop an "at-home agent solution" to enable 100% of the IRS's call...
This federal contract award was issued by the Department of the Treasury Internal Revenue Service to the prime contractor, AT&T Technical Services Company, Inc., a wholly-owned subsidiary of AT&T Inc. The contract, valued at $515,541.51, is a Delivery Order under the Connections II government-wide acquisition contract (GWAC). It is for the provision of voice and data telecommunication services and solutions to support the Internal Revenue Service's New IUP WRO for IUP-Supplemental Site...
This federal contract award was issued by the Internal Revenue Service (IRS), a civilian government agency, to AT&T Corp. The contract is a delivery order under the agency's Networx GWAC, a large, multi-vendor telecommunications contract. The order is for $70,972.20 and modifies a previous task order. The work is for unspecified services and there is no set-aside designation. AT&T Corp. is the prime contractor, and its parent company is AT&T Inc., a major provider of...
This federal contract award is for a Delivery Order under the General Services Administration (GSA) Information Technology Schedule 70 contract vehicle. The prime contractor is Purisolve, Inc., a HUBZone certified small business based in Atlanta, Georgia. The contract, valued at $1,690,144.99, is for the provision of toll-free contact center services to support critical functions for the Internal Revenue Service (IRS), a civilian agency within the Department of Treasury. The contract does not...
This is a firm fixed price task order awarded to Verizon Business Network Services LLC, a subsidiary of Verizon Communications Inc., by the Department of the Treasury Internal Revenue Service (IRS). The task order, valued at $156,652.28, is for the "New FY2018 Tax Reform Initiative/Legislative Customer Callback Phase II" which requires technical changes within the IRS's toll-free contact center environment to be implemented ahead of the 2019 filing season. The IRS is seeking a...
This is a firm fixed-price delivery order awarded by the Internal Revenue Service (IRS) to AT&T Technical Services Company, Inc., a subsidiary of AT&T Inc. The $380,336.68 contract is for an IRS contact center infrastructure upgrade, including the replacement of the automatic call distributor system at the Ogden 1 site. The contract is part of the Connections II government-wide acquisition contract (GWAC) and has an ultimate completion date of December 31, 2018. No set-aside...
The Department of the Treasury's Internal Revenue Service awarded an $8.8 million firm fixed price delivery order against the Networx government wide acquisition contract to provide remote user services for fiscal year 2022. AT&T Government Solutions Division, as a division of AT&T Inc., will serve as the prime contractor. The delivery order was awarded to support the Treasury agency's remote user needs and will be performed in Oakton, Virginia. No subcontractors or set aside...