Purchase order 2000101234 delivery order 0005, option year 4, 1.1.19 - 12.31.19 provides contact center support services for the IRS to manage taxpayer form product requests directed to the IRS's toll…

Ended Awarded Last action

Contract number
2032H519F00121
Awardee
Awarding agency
Obligated
$6,044,303

Award facts

Contract value 100% obligated
  • $6,044,649.39 Current, with exercised options
  • $6,044,676.39 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
NAICS code
561421 Telephone Answering Services
Set-aside
No set-aside
Competition
Not Competed Only One Source
Pricing
Firm Fixed Price
Place of performance
Boston, MA 02114, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00007 -$347
Funding Only Action P00006 · Purchase order 2000101234 delivery order 0006 provides contact center support services for the IRS to manage taxpayer form product requests directed to the… -$628,934
Other Administrative Action P00005 -$347
Funding Only Action P00004 -$162,058
Funding Only Action P00002 · Purchase order 2000101234 delivery order 0005 provides contact center support services for the IRS to manage taxpayer form product requests directed to the… $1,780,168
Funding Only Action P00001 · Purchase order 2000101234, delivery order 0005 (option year 4 01.01.2019 to 12.31.2019) provides contact center support services for the IRS to manage… $4,029,106
Original award $1,026,715

About this award

This is a delivery order under Purchase Order 2000101234 for Option Year 4, covering the period from January 1, 2019 to December 31, 2019. The delivery order provides contact center support services for the Internal Revenue Service (IRS) to manage taxpayer form product requests directed to the IRS's toll-free telephone forms line. The contract is awarded to National Telecommuting Institute, Inc. (NTI), a non-profit organization, and has a total potential value of $6,044,676.39. The contract is a firm-fixed price type and does not have a set-aside designation. The place of performance is in Boston, Massachusetts.

Description

Purchase order 2000101234 delivery order 0005, option year 4, 1.1.19 - 12.31.19 provides contact center support services for the IRS to manage taxpayer form product requests directed to the IRS's toll free telephone forms line. The contractor shall perform in accordance with the 2019 PWS, which will be incorporated in a subsequent modification once NTI, INC. Provides observer platform information to COR leah graham, and NTI, INC. 2019 schedule B pricing information.

Quick answers

Who was awarded contract 2032H519F00121?

2032H519F00121 was awarded to National Telecommuting Institute, Inc. by Internal Revenue Service (Department of the Treasury) on January 1, 2019.

How much is contract 2032H519F00121 worth?

The government has obligated $6,044,303 on 2032H519F00121. Its current value, with exercised options, is $6,044,649. Its potential value, with all options, is $6,044,676.

Is contract 2032H519F00121 an order under another contract?

Yes. 2032H519F00121 is a delivery order under TIRNO15D00007, an indefinite delivery contract.

Was contract 2032H519F00121 competed?

The extent of competition for 2032H519F00121 was not competed.

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