24X7X365 tier 0-3 service support/help desk support services.

Ended Awarded Last action

Contract number
N6523622F3002
Awardee
Awarding agency
Obligated
$20,265,440

Award facts

Opportunity
  • N6523621R3023 Solicitation number
Contract value 96% obligated
  • $21,172,530.23 Current, with exercised options
  • $21,172,976.70 Potential, with all options
Completion date 100% complete
Current and potential, with all options
NAICS code
541330 Engineering Services
Set-aside
No set-aside
Competition
Full and Open Competition · 14 offers Multiple Award, Fair Opportunity
Pricing
Cost Plus Fixed Fee
Place of performance
Fairfax, VA 22033, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00010 · Service support services. Incident management, service request management, problem management, release management, change management, service level… -$536,253
Other Administrative Action P00009 · 24X7X365 tier 0-3 service support/help desk support services. Including incident, service request, problem, release, change, service level, and knowledge… $0
Other Administrative Action P00008 · 24X7X365 tier 0-3 service support/help desk support services. Incident, service request, problem, release, change, service level, knowledge management, and… $4,202,000
Other Administrative Action P00007 · 24X7X365 tier 0-3 service support/help desk support services. Incident MGT, service request MGT, problem MGT, release MGT, change MGT, service level MGT and… $0
Other Administrative Action P00006 $0
Other Administrative Action P00005 · 24X7X365 tier 0-3 service support/help desk. Incident management, service request management, problem management, release management, change management, service… $4,233,019
Other Administrative Action P00003 $0
Other Administrative Action P00002 · 24X7X365 tier 0-3 service support/help desk support services including incident mgmt, service request mgmt, problem mgmt, release mgmt, change mgmt, service… $4,149,356
Other Administrative Action P00001 · 24X7X365 tier 0-3 service support/help desk support services. Incident mgmt, service request mgmt, problem mgmt, release mgmt, change mgmt, service level… $4,149,356
Original award $4,067,962

About this award

Nationwide IT Services Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB) certified under the SBA 8(a) program, was awarded a delivery order contract by the Naval Information Warfare Systems Command valued at approximately $21.2 million with an ultimate completion date of January 31, 2026. The contract, awarded on November 30, 2021, provides 24/7/365 Tier 0-3 service support and help desk support services, encompassing incident management, service request management, problem management, release management, change management, service level management, knowledge management, and other functions within the BMC product suite. The work will be performed in Fairfax, Virginia under a Cost Plus Fixed Fee pricing arrangement with no set-aside designation applied.

This delivery order is issued under the Seaport Next Generation (Seaport-NXG) indefinite delivery vehicle, a General Services Administration-managed multiple-award contract that provides a governmentwide acquisition vehicle for information technology services across federal agencies. Nationwide IT Services Inc. brings extensive IT capabilities to the Naval Information Warfare Systems Command, leveraging its experience as a prime contractor supporting various federal agencies including the Defense Logistics Agency, Department of Health and Human Services, and Department of the Interior. The contractor's established track record in enterprise IT, system administration, and comprehensive IT support services positions it to deliver the mission-critical help desk and service management functions required by this naval command.

Subawards

Subcontractor Amount Awarded
Universal Consulting Services, LLC 24X7X365 TIER 0-3 SERVICE SUPPORT/HELP DESK SUPPORT SERVICES. Provide professional services $5,878,782

Quick answers

Who was awarded contract N6523622F3002?

N6523622F3002 was awarded to Nationwide It Services Inc. by Naval Information Warfare Systems Command (Department of the Navy) on November 30, 2021.

How much is contract N6523622F3002 worth?

The government has obligated $20,265,440 on N6523622F3002. Its current value, with exercised options, is $21,172,530. Its potential value, with all options, is $21,172,977.

Is contract N6523622F3002 an order under another contract?

Yes. N6523622F3002 is a delivery order under N0017819D8160, an indefinite delivery contract, on Seaport Next Generation (Seaport-NXG).

Was contract N6523622F3002 competed?

The extent of competition for N6523622F3002 was full and open competition. The government received 14 offers.

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