Navy 311 call center contractor support services
Ended Awarded Last action
- Contract number
- NS04
- Awardee
-
American Systems Corporation UEI CFWRL5LXXX93
- Awarding agency
-
Defense Contract Management Agency
Department of Defense
- Obligated
- $29,439,898
Award facts
- Opportunity
-
- N0002415R3572 Solicitation number
- Contract value 60% obligated
-
- $48,820,821.88 Current, with exercised options
- $49,062,211.27 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Naval Information Warfare Systems Command Department of the Navy, Department of Defense
- NAICS code
- 541330 Engineering Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
- Pricing
- Cost Plus Fixed Fee
- Place of performance
- Chantilly, VA 20151, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | -$241,389 | |
| Funding Only Action | $49,768 | |
| Funding Only Action | $99,536 | |
| Funding Only Action | -$99,536 | |
| Funding Only Action | $1,200,000 | |
| Funding Only Action | $1,012,091 | |
| Funding Only Action | $281,123 | |
| Exercise an Option | $252,566 | |
| Funding Only Action | $850,000 | |
| Exercise an Option | $162,750 | |
| Funding Only Action | $1,800,464 | |
| Funding Only Action | $592,836 | |
| Funding Only Action | $450,000 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $210,063 | |
| Funding Only Action | $1,140,750 | |
| Exercise an Option | $716,236 | |
| Funding Only Action | $52,214 | |
| Funding Only Action | $2,420,629 | |
| Funding Only Action | $0 | |
| Funding Only Action | $327,560 | |
| Change Order | $485,009 | |
| Exercise an Option | $1,912,968 | |
| Funding Only Action | $200,000 | |
| Funding Only Action | $200,000 | |
| Funding Only Action | $1,100,000 | |
| Funding Only Action | $0 | |
| Funding Only Action | $36,685 | |
| Funding Only Action | $1,773,477 | |
| Funding Only Action | $286,500 | |
| Exercise an Option | $582,712 | |
| Exercise an Option | $1,330,282 | |
| Funding Only Action | $300,000 | |
| Funding Only Action | $176,093 | |
| Funding Only Action | $121,310 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $1,318,259 | |
| Funding Only Action | $222,138 | |
| Funding Only Action | $768,252 | |
| Funding Only Action | $591,845 | |
| Funding Only Action | $409,126 | |
| Funding Only Action | $62,263 | |
| Funding Only Action | $933,000 | |
| Funding Only Action | -$933,000 | |
| Funding Only Action | $243,167 | |
| Funding Only Action | $40,640 | |
| Funding Only Action | $2,396,767 | |
| Funding Only Action | $840,000 | |
| Funding Only Action | $673,549 | |
| Funding Only Action | $1,153,193 |
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About this award
American Systems Corporation was awarded a delivery order valued at $49.1 million under the SeaPort-e Indefinite Delivery/Indefinite Quantity (IDIQ) contract to provide Navy 311 Call Center Contractor Support Services to the Naval Information Warfare Systems Command. The contract, awarded on June 30, 2016, with a completion date of January 31, 2022, operates under a cost-plus-fixed-fee pricing structure with no set-aside designation, allowing the contractor to compete on a full and open basis. The work is performed in Chantilly, Virginia, supporting the Navy's 311 call center operations and associated customer support functions.
American Systems Corporation executed this effort through a network of subcontractors specializing in engineering support for Navy 311 operations. Key subcontractors include Manada Technology LLC, a small business providing advanced IT and engineering services; G2It, LLC, a women-owned small business certified as an economically disadvantaged business under the 8(a) Program; Addx Corporation, a service-disabled veteran-owned small business; First Division Consulting Inc., an 8(a)-certified small disadvantaged veteran-owned business; and QMX Support Services, Inc. These subcontractors were engaged at various points between September 2016 and January 2022, providing analytical support, systems engineering, metrics management, and staffing augmentation for the Navy 311 support infrastructure development and sustainment activities.
Quick answers
Who was awarded contract NS04?
NS04 was awarded to American Systems Corporation by Defense Contract Management Agency (Department of Defense) on June 30, 2016.
How much is contract NS04 worth?
The government has obligated $29,439,898 on NS04. Its current value, with exercised options, is $48,820,822. Its potential value, with all options, is $49,062,211.
Which agency awarded contract NS04?
Defense Contract Management Agency (Department of Defense) awarded NS04, with funding from Naval Information Warfare Systems Command (Department of the Navy).
Is contract NS04 an order under another contract?
Yes. NS04 is a delivery order under N0017804D4010, an indefinite delivery contract, on SeaPort-e.
Was contract NS04 competed?
The extent of competition for NS04 was full and open competition. The government received 3 offers.
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