This is the FY24 procurement of sprinklr software. IT is a unified customer experience management platform that allows customers, like uscis, to unify job functions that cross over traditionally…

Ended Awarded Last action

Contract number
70SBUR24F00000169
Awardee
Awarding agency
Obligated
$248,010

Award facts

Opportunity
  • 70SBUR24Q00000173 Solicitation number
Contract value 100% obligated
$248,010.31 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
Service-Disabled Veteran-Owned Small Business
Competition
Full and Open Competition after exclusion of sources · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Colorado Springs, CO 80921, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Terminate for Convenience P00002 · This is the FY24 procurement of sprinklr software. This modification terminates this order in full for the convenience of the government in accordance with… $0
Other Administrative Action P00001 · This is the FY24 procurement of sprinklr software. This order was solicited brand name or equal. The purpose of this administrative modification is to update… $0
Original award $248,010

About this award

The U.S. Citizenship and Immigration Services (USCIS) awarded a delivery order valued at $248,010.31 to V3 Gate Team, LLP, a service-disabled veteran-owned small business, on July 22, 2024, for the FY24 procurement of Sprinklr software. Sprinklr is a unified customer experience management platform designed to consolidate job functions that typically operate across traditionally siloed business units within an organization. The contract is structured as a firm fixed-price delivery order under the FirstSource II indefinite-delivery/indefinite-quantity (IDIQ) master contract vehicle, which serves as the primary procurement mechanism for IT solutions across the Department of Homeland Security.

However, this contract award has been subsequently terminated in full for the convenience of the government effective April 25, 2025, in accordance with DHS Acquisition Alert 11-25, with termination for convenience compensation provided in full. V3 Gate Team, based in Colorado Springs, Colorado, is an established SDVOSB contractor with a longstanding presence in the federal marketplace since February 2012, specializing in providing information technology products and services to multiple DHS components including USCIS, Customs and Border Protection, the Transportation Security Administration, and other agency partners.

Description

This is the FY24 procurement of sprinklr software. IT is a unified customer experience management platform that allows customers, like uscis, to unify job functions that cross over traditionally siloed business functions.

Quick answers

Who was awarded contract 70SBUR24F00000169?

70SBUR24F00000169 was awarded to V3 Gate Team, LLP by Citizen and Immigration Services (Department of Homeland Security) on July 22, 2024.

How much is contract 70SBUR24F00000169 worth?

The government has obligated $248,010 on 70SBUR24F00000169.

Is contract 70SBUR24F00000169 an order under another contract?

Yes. 70SBUR24F00000169 is a delivery order under HSHQDC13D00007, an indefinite delivery contract, on FirstSource II.

Was contract 70SBUR24F00000169 competed?

The extent of competition for 70SBUR24F00000169 was full and open competition after exclusion of sources. The government received 1 offer. It was set aside: Service-Disabled Veteran-Owned Small Business.

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