Helpdesk services

Ended Awarded Last action

Contract number
75R60220F80032
Awardee
Awarding agency
Obligated
$28,566,476

Award facts

Contract value 53% obligated
  • $28,566,476.25 Current, with exercised options
  • $53,725,675.32 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition after exclusion of sources · 3 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
North Bethesda, MD 20852, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00016 $0
Other Administrative Action P00017 $0
Exercise an Option P00015 $2,347,003
Supplemental Agreement for work within scope P00014 · OIT-SERVICES38 c 6530 (ptsnew-1613) end user support services $2,268,874
Other Administrative Action P00013 $0
Exercise an Option P00012 $2,566,137
Exercise an Option P00011 · OIT-SERVICES38 c 2436 - helpdesk services $5,023,396
Exercise an Option P00010 · The purpose of this modification is to exercise optional tasks. $240,621
Exercise an Option P00009 $4,336,293
Other Administrative Action P00008 $0
Exercise an Option P00007 $4,231,704
Exercise an Option P00006 $121,635
Other Administrative Action P00005 $0
Exercise an Option P00004 $223,794
Exercise an Option P00003 $3,647,461
Exercise an Option P00002 $6,408
Change Order P00001 $0
Original award $3,553,150
Show all 18

About this award

LCG Systems LLC, a minority-owned, Black American-owned IT services firm based in Rockville, Maryland, was awarded a delivery order valued at $53.7 million for end-user support services under the Chief Information Officer - Solutions and Partners 3 Small Business (CIO-SP3 SB) government-wide acquisition contract. The contract, which does not utilize a set-aside designation, was awarded on February 17, 2020, with an ultimate completion date of August 16, 2026, and is performed in Rockville, Maryland. The work encompasses helpdesk and end-user support services, representing an extension of LCG Systems' established capabilities in providing comprehensive IT technical support to federal agencies.

This delivery order supports a civilian federal agency and reflects LCG Systems' demonstrated expertise in delivering sophisticated information technology support services across the federal government. The contractor has a strong track record with the National Institutes of Health ecosystem, where it has successfully delivered managed infrastructure, help desk functions, cybersecurity, and application services across multiple NIH institutes and centers. The CIO-SP3 SB vehicle enables LCG Systems to leverage pre-established contract terms to deliver specialized IT support services that are critical to agency operations and mission continuity.

Quick answers

Who was awarded contract 75R60220F80032?

75R60220F80032 was awarded to LCG Systems LLC by Headquarters (Health Resources and Services Administration) on February 17, 2020.

How much is contract 75R60220F80032 worth?

The government has obligated $28,566,476 on 75R60220F80032. Its potential value, with all options, is $53,725,675.

Is contract 75R60220F80032 an order under another contract?

Yes. 75R60220F80032 is a delivery order under HHSN316201200155W, a government wide acquisition contract (GWAC), on Chief Information Officer - Solutions and Partners 3, Small Business (CIO-SP3 SB).

Was contract 75R60220F80032 competed?

The extent of competition for 75R60220F80032 was full and open competition after exclusion of sources. The government received 3 offers.

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