Customer contact center support

Ended Awarded Last action

Contract number
16PBGC18F0004
Awardee
Awarding agency
Obligated
$14,375,957

Award facts

Opportunity
  • PBGC01RP170015 Solicitation number
Contract value 54% obligated
  • $16,189,652.62 Current, with exercised options
  • $26,407,430.07 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
Pricing
Labor Hours
Place of performance
Washington, DC 20005, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00008 · Customer contact center services. -$1,343,563
Supplemental Agreement for work within scope P00007 $1,272,136
Other Administrative Action P00006 · DE-obligation -$5,851
Exercise an Option P00005 $5,044,026
Change Order P00004 · Wage determination $0
Supplemental Agreement for work within scope P00003 $0
Exercise an Option P00002 $4,974,652
Other Administrative Action P00001 $0
Original award $4,434,558

About this award

This is a $26,407,430.07 delivery order contract awarded by the Pension Benefit Guaranty Corporation to Creative Information Technology, Inc. for customer contact center support services. The contract was issued under the Chief Information Officer - Solutions and Partners 3 (CIO-SP3) government-wide acquisition contract. Creative Information Technology, Inc. is a global technology consulting and IT solutions provider that has previously provided enterprise IT, data analytics, and application development services to various federal agencies through prime and subcontract awards. This contract does not have a set-aside designation.

Quick answers

Who was awarded contract 16PBGC18F0004?

16PBGC18F0004 was awarded to Creative Information Technology, Inc. by Pension Benefit Guaranty Corporation on November 20, 2017.

How much is contract 16PBGC18F0004 worth?

The government has obligated $14,375,957 on 16PBGC18F0004. Its current value, with exercised options, is $16,189,653. Its potential value, with all options, is $26,407,430.

Is contract 16PBGC18F0004 an order under another contract?

Yes. 16PBGC18F0004 is a delivery order under HHSN316201200016W, a government wide acquisition contract (GWAC), on Chief Information Officer - Solutions and Partners 3 (CIO-SP3).

Was contract 16PBGC18F0004 competed?

The extent of competition for 16PBGC18F0004 was full and open competition. The government received 3 offers.

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