Evaluation of medicare part c and d plan sponsors customer service and pharmacy call centers
Ended Awarded Last action
- Contract number
- HHSM500T0005
- Awardee
-
Impaq International, LLC UEI HPLEKBSHLEM4 Part of American Institutes For Research In The Behavioral Sciences
- Awarding agency
-
Centers for Medicare and Medicaid Services
Department of Health and Human Services
- Obligated
- $7,559,223
Award facts
- Contract value 100% obligated
- $7,559,223.28 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541720 Research and Development in the Social Sciences and Humanities
- Set-aside
- No set-aside
- Competition
- Full and Open Competition after exclusion of sources · 2 offers Multiple Award, Fair Opportunity
- Pricing
- Cost Plus Fixed Fee
- Place of performance
- Windsor Mill, Milford Mill, MD 21244, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | -$93,857 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $1,559,382 | |
| Exercise an Option | $1,528,400 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $1,498,320 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $1,489,622 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Original award | $1,577,356 |
Show all 17
About this award
This is a federal contract award from the Centers for Medicare and Medicaid Services (CMS) to Impaq International, LLC, a for-profit limited liability company, for the evaluation of Medicare Part C and Part D plan sponsors' customer service and pharmacy call centers. The $7,559,223.28 cost-plus-fixed-fee contract has an ultimate completion date of September 29, 2018.
The work includes data collection through surveys of current enrollee call centers and pharmacy help desks to assess call handling timeliness, as well as providing transition support and technical assistance. Research Triangle Institute (RTI International), a non-profit research organization, is a major subcontractor responsible for tasks such as data collection, reporting, and quality assurance.
This contract is not set aside for small businesses. It is part of the Small Business Expedited Research and Demonstration (SBRAD) contract vehicle, which allows CMS to efficiently procure specialized research and evaluation services from both large and small contractors.
Quick answers
Who was awarded contract HHSM500T0005?
HHSM500T0005 was awarded to Impaq International, LLC by Centers for Medicare and Medicaid Services (Department of Health and Human Services) on September 30, 2013.
How much is contract HHSM500T0005 worth?
The government has obligated $7,559,223 on HHSM500T0005.
Is contract HHSM500T0005 an order under another contract?
Yes. HHSM500T0005 is a delivery order under HHSM500201100013I, an indefinite delivery contract, on Small Business Expedited Research and Demonstration (SBRAD).
Was contract HHSM500T0005 competed?
The extent of competition for HHSM500T0005 was full and open competition after exclusion of sources. The government received 2 offers.
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