Delivery Order HHSD200200409474I-HHSD2002004094740009

This is a $2,433,895.55 federal contract awarded by the Food and Drug Administration (FDA), a civilian agency within the Department of Health and Human Services, to Connect Centric, LLC, a minority and woman-owned small business. The contract is for automated call distribution services to assist the FDA with high call volumes. As a prime contractor, Connect Centric will provide IT services including automated call center solutions, project management, systems integration, and strategic planning....

This is a labor-hour contract awarded by the Food and Drug Administration (FDA), a civilian agency within the Department of Health and Human Services (HHS), to Connect Centric, LLC, a minority-owned and woman-owned small business. The $113,913 contract is for the provision of labor hours to support the FDA's Office of Good Practice. The contract has an 8(a) sole source set-aside designation. As a prime contractor, Connect Centric has provided IT services including automated call center...

This is a federal contract award by the Food and Drug Administration (FDA), a civilian agency within the Department of Health and Human Services, to Connect Centric, LLC, a minority and woman-owned small business. The $195,567.06 contract is for IT support services to the FDA's Office of Good Clinical Practice, including automated call distribution software and support, IT project management, systems integration, and strategic planning. The contract is a labor-hour purchase order and was awarded...

The Department of Health and Human Services Food and Drug Administration awarded a $2.5 million call against its Multiple Award Schedule in support of the Division of Program Services and Center Operational Support. Eagle Hill Consulting, LLC will provide labor hours of call center support from its Silver Spring, Maryland location under the 18-month contract running from August 2021 through March 2023. No subcontractors or set aside designations were indicated. This award utilizes the FDA's...

The Department of Health and Human Services Food and Drug Administration awarded a $17.1 million firm fixed price delivery order against the Humantouch LLC HT Division's Multiple Award Schedule contract. This bridge contract will provide help desk support services to the FDA from September 2021 through August 2022. The prime contractor is Humantouch LLC HT Division and the place of performance is McLean, Virginia. The delivery order was issued under the GSA Schedule, which provides...

The Food and Drug Administration (FDA) awarded a Blanket Purchase Agreement (BPA) call to International Business Machines Corporation (IBM) for OCS Service Desk support services. The contract has a ceiling value of $1,919,274.36 and a period of performance ending on September 16, 2025. This BPA call is part of the larger Regulatory Review Support Services BPA held by IBM. The contract is not set aside for any specific business type. IBM, as the prime contractor, may utilize subcontractors to...

This is a labor hour contract awarded by the Food and Drug Administration (FDA) to Pn-Heitech, LLC, a minority-owned small business, for help desk services support to the Center for Devices and Radiological Health (CDRH) - Division of Industry and Consumer Education (DICE). The contract has a ceiling value of $432,952.56 and a period of performance through May 31, 2025. Pn-Heitech is an FDA prime contractor that has delivered a range of information technology, medical device, and regulatory...

The Department of Health and Human Services Food and Drug Administration awarded a $3.1 million delivery order to Chakrabarti Management Consultancy, Inc. doing business as Cmci. The order was issued against the 8a STARS II government-wide acquisition contract vehicle to provide cargo admissibility automated commercial environment trade support and help desk services. This help desk will support the FDA's ACE program, which automates import and export processes. The contract runs from December...

This is a labor hour contract awarded by the Food and Drug Administration (FDA) to Contact 1 Inc., a woman-owned small business, on March 21, 2022. The contract is for executive assistant support services for the FDA's Center for Veterinary Medicine (CVM), with a total ceiling value of $203,922.02 and a period of performance through March 27, 2024. The contract was awarded under the General Services Administration's (GSA) Multiple Award Schedule (MAS) program, which enables federal agencies to...

The Food and Drug Administration (FDA) awarded a Firm Fixed Price contract to International Business Machines Corporation (IBM) to provide office of computational science service desk support and communications services. The contract is a call under the Regulatory Review Support Services Blanket Purchase Agreement (BPA), with an ultimate completion date of September 16, 2024 and a ceiling value of $9,039,263.18. IBM, a major federal IT services contractor, has been tasked with delivering these...