Help desk (carts r/m)
Ended Awarded Last action
- Contract number
- HC102825F0554
- Awardee
-
International Business Machines Corporation UEI VV9KH3L99VE3 Part of International Business Machines Corporation
- Awarding agency
-
Defense Information Systems Agency
Department of Defense
- Obligated
- $2,932,798
Award facts
- Opportunity
-
- HC102815R0025 Solicitation number
- Contract value 34% obligated
-
- $2,932,797.91 Current, with exercised options
- $8,514,393.73 Potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- Funding agency
- Defense Commissary Agency Department of Defense
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Place of performance
- Westlake, MD 20817, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $0 | |
| Original award | $2,932,798 |
About this award
International Business Machines Corporation (IBM) received a delivery order award valued at $8.51 million from the Defense Commissary Agency (DeCA) for Help Desk services related to Carts R/M, with a completion date of June 30, 2026. This is a firm fixed-price contract with no small business set-aside designation, to be performed in Westlake, Maryland. The award represents one of multiple delivery orders IBM has received from DeCA, which collectively total approximately $30 million for labor, maintenance carts, help desk services, and miscellaneous support items.
This delivery order leverages IBM's extensive federal contracting experience as a major technology solutions provider across civilian and defense agencies. IBM frequently partners with small business subcontractors, including minority-owned, woman-owned, and service-disabled veteran-owned enterprises, to enhance delivery capabilities. The contractor maintains multiple substantial indefinite delivery vehicles that enable efficient procurement of comprehensive IT services across federal agencies, positioning IBM as a primary technology partner for government organizations requiring mission-critical operational support and IT infrastructure solutions.
Quick answers
Who was awarded contract HC102825F0554?
HC102825F0554 was awarded to International Business Machines Corporation by Defense Information Systems Agency (Department of Defense) on July 1, 2025.
How much is contract HC102825F0554 worth?
The government has obligated $2,932,798 on HC102825F0554. Its potential value, with all options, is $8,514,394.
Which agency awarded contract HC102825F0554?
Defense Information Systems Agency (Department of Defense) awarded HC102825F0554, with funding from Defense Commissary Agency (Department of Defense).
Is contract HC102825F0554 an order under another contract?
Yes. HC102825F0554 is a delivery order under HC102816D0007, an indefinite delivery contract.
Was contract HC102825F0554 competed?
The extent of competition for HC102825F0554 was full and open competition.
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