The contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the government, for the no surprises help desk. The…

Active Awarded Last action

Contract number
75FCMC25FJ032
Awardee
Awarding agency
Obligated
$19,180,453

Award facts

Contract value 33% obligated
  • $21,401,039.00 Current, with exercised options
  • $57,912,596.00 Potential, with all options
Completion date 33% complete
  • Current, with exercised options
  • Potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 7 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Arlington, VA 22203, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00006 · The function of the multi-tiered staffed help desk is to receive and manage inquiries and complaints, including but not limited to inquiries and complaints from… $0
Other Administrative Action P00005 · EO 14938, the function of the multi-tiered staffed help desk is to receive and manage inquiries and complaints, including but not limited to inquiries and… $5,447,179
Supplemental Agreement for work within scope P00004 $5,649,498
Other Administrative Action P00003 · The function of the multi-tiered staffed help desk is to receive and manage inquiries and complaints, including but not limited to inquiries and complaints from… $1,142,230
Other Administrative Action P00002 · No surprises help desk EOI:: executive order 14222, implementing the presidents department of government efficiency cost efficiency initiative::EOI bilateral… $0
Other Administrative Action P00001 $0
Original award $6,941,546

About this award

The Centers for Medicare and Medicaid Services issued a delivery order to Accenture Federal Services LLC on February 19, 2025, for the No Surprises Help Desk, a multi-tiered staffed help desk to receive and manage inquiries and complaints from consumers and providers regarding alleged violations of the No Surprises Act. The order has a ceiling value of $57.9 million and an ultimate completion date of February 18, 2030. It is issued under the GSA Multiple Award Schedule.

Place of performance is Arlington, VA. The order is firm fixed price with no set-aside category applied.

1 Source Consulting, Inc., operating as Business Technology Integrators (an SDVOSB), serves as a major subcontractor.

In fiscal 2025, the order invoiced $3.5 million across 5.7 FTEs and 11,788 contractor hours at a derived government-paid blended rate of $294.53 per hour, with 100 percent of contractor hours subcontracted.

Description

The contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the government, for the no surprises help desk. The function of the multi-tiered staffed help desk is to rece

Subawards

Subcontractor Amount Awarded
1 Source Consulting, Inc. The contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the government, for… $3,550,455
1 Source Consulting, Inc. The contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the government, for… $3,234,423

Quick answers

Who was awarded contract 75FCMC25FJ032?

75FCMC25FJ032 was awarded to Accenture Federal Services LLC by Centers for Medicare and Medicaid Services (Department of Health and Human Services) on February 19, 2025.

How much is contract 75FCMC25FJ032 worth?

The government has obligated $19,180,453 on 75FCMC25FJ032. Its current value, with exercised options, is $21,401,039. Its potential value, with all options, is $57,912,596.

Is contract 75FCMC25FJ032 an order under another contract?

Yes. 75FCMC25FJ032 is a delivery order under GS35F540GA, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 75FCMC25FJ032 competed?

The extent of competition for 75FCMC25FJ032 was full and open competition. The government received 7 offers.

On GovTribe

See this award's full record

  • Every transaction and funding action
  • The awardee's other awards and teaming partners
  • Similar awards and recompete opportunities
  • Ask GovTribe AI about this award