Full service program help desk for legacy telecommunications services on lsas nationwide

Ended Awarded Last action

Contract number
47QTCB23F0012
Awardee
Awarding agency
Obligated
$3,002,085

Award facts

Opportunity
  • 47QTCB23R0004 Solicitation number
Contract value 89% obligated
  • $3,002,085.19 Current, with exercised options
  • $3,369,324.15 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Austin, TX 78717, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out PO0010 · The purpose of this modification is to closeout the subject contract/order in its entirety pursuant to authority of far 4.308 (GSA class deviation RFO-2025-04),… $0
Other Administrative Action PSA898 · The purpose of this modification is to add CD-2025-04 and CD-2025-05. $0
Exercise an Option PG0009 · The purpose of this modification is to exercise option period 3 from 1 june 2025 to 31 may 2026. $1,053,947
Other Administrative Action PM0008 · The purpose of this modification is to change the assigned contracting officer from randy solomon to jenni lewis. $0
Other Administrative Action PM0007 · The purpose of this modification is to correct an administrative internal system issue that is preventing the vendor from submitting invoices via the invoice… $0
Other Administrative Action PG0006 $0
Other Administrative Action PG0005 · The purpose of this modification is to incorporate far 52.204-30 and ALT 1 (december 2023) $0
Exercise an Option PG0004 $1,033,294
Other Administrative Action PG0003 $0
Exercise an Option PG0002 $461,951
Other Administrative Action PM0002 · The purpose of this modification is to incorporate far 52.204-27 into the subject contract. This modification also applies to all orders. IT is effective… $0
Other Administrative Action PB0001 $0
Original award $452,893
Show all 13

About this award

The General Services Administration (Federal Acquisition Service) issued a delivery order to Quality Innovation, Inc., a veteran-owned and service-disabled veteran-owned small business, on June 1, 2023, under the Multiple Award Schedule (MAS) for full-service program help desk support for legacy telecommunications services on the LSAS nationwide. The order carries a ceiling value of $3,369,324.15 and has an ultimate completion date of May 31, 2026.

Place of performance is Austin, TX. The order is firm fixed price with no set-aside applied.

Service Contract Inventory data shows the order invoiced $302 thousand in FY2023 (1.9 FTEs, 3,986 contractor hours), $957 thousand in FY2024 (6.5 FTEs, 13,481 contractor hours), and $1 million in FY2025 (6.8 FTEs). Derived government-paid hourly rates declined from $75.76/hr in FY2023 to $71.02/hr in FY2024. FY2025 reporting shows 6.8 FTEs with no subcontractors; the prime self-performed all reported hours. The order is now closed pursuant to FAR 4.308 and GSA Class Deviation RFO-2025-04.

Quick answers

Who was awarded contract 47QTCB23F0012?

47QTCB23F0012 was awarded to Quality Innovation, Inc. by Federal Acquisition Service (General Services Administration) on June 1, 2023.

How much is contract 47QTCB23F0012 worth?

The government has obligated $3,002,085 on 47QTCB23F0012. Its potential value, with all options, is $3,369,324.

Is contract 47QTCB23F0012 an order under another contract?

Yes. 47QTCB23F0012 is a delivery order under GS35F499GA, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 47QTCB23F0012 competed?

The extent of competition for 47QTCB23F0012 was full and open competition. The government received 1 offer.

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