Contact center services for the veterans affairs office of small and disadvantaged business utilization
Ended Awarded Last action
- Contract number
- 36C10X19F0109
- Awardee
-
Quality Innovation, Inc. UEI WJZ9PDU6TU25
- Awarding agency
-
VA Strategic Acquisition Center Frederick
Headquarters, Department of Veterans Affairs
- Obligated
- $4,205,207
Award facts
- Opportunity
-
- General Purpose Commercial Information Technology Equipment, Software and Services Solicitation · Posted Jun 13, 2019
- Contract value 85% obligated
-
- $4,205,207.45 Current, with exercised options
- $4,946,674.19 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541511 Custom Computer Programming Services
- Set-aside
- Service-Disabled Veteran-Owned Small Business
- Competition
- Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Austin, TX 78717, USA
- Legislative mandates
-
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $51,537 | |
| Supplemental Agreement for work within scope | $30,868 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $854,740 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $823,872 | |
| Exercise an Option | $823,872 | |
| Exercise an Option | $823,872 | |
| Supplemental Agreement for work within scope | -$27,426 | |
| Original award | $823,872 |
Show all 11
About this award
This contract was awarded by the Department of Veterans Affairs (VA) Strategic Acquisition Center in Frederick, Maryland to Quality Innovation, Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB). The contract, valued at $4,946,674.19, is for contact center services in support of the VA Office of Small and Disadvantaged Business Utilization. The contract is a Delivery Order issued under the General Services Administration (GSA) Information Technology Schedule 70 (IT-70) Multiple Award Schedule contract vehicle. The contract has a period of performance through March 29, 2025 and utilizes a Firm Fixed Price pricing structure. Quality Innovation, Inc. is a veteran-owned and service-disabled veteran-owned company that provides healthcare, consulting, and IT services to the VA and other federal agencies.
Quick answers
Who was awarded contract 36C10X19F0109?
36C10X19F0109 was awarded to Quality Innovation, Inc. by VA Strategic Acquisition Center Frederick (Headquarters) on September 30, 2019.
How much is contract 36C10X19F0109 worth?
The government has obligated $4,205,207 on 36C10X19F0109. Its potential value, with all options, is $4,946,674.
Is contract 36C10X19F0109 an order under another contract?
Yes. 36C10X19F0109 is a delivery order under GS35F499GA, a federal supply schedule, on Information Technology Schedule 70 (IT-70).
Was contract 36C10X19F0109 competed?
The extent of competition for 36C10X19F0109 was full and open competition. The government received 3 offers. It was set aside: Service-Disabled Veteran-Owned Small Business.
On GovTribe
See this award's full record
- Every transaction and funding action
- The awardee's other awards and teaming partners
- Similar awards and recompete opportunities
- Ask GovTribe AI about this award