Provide call center support at the integrated call center for DSS. Services covers full range of call center support to include responding to both functional and technical inquiries in support of a…

Ended Awarded Last action

Contract number
HS002109F0067
Awardee
Awarding agency
Obligated
$17,056,066

Award facts

Contract value 100% obligated
$17,103,268.64 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Alexandria, VA 22314, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00024 $0
Funding Only Action P00023 · Contractor site, VA -$48,702
Funding Only Action P00022 · This modification DE-obligates excess funds. -$990,916
Funding Only Action P00021 · Contractor site, VA - modification to DE-obligate excess FY09 funds. -$174,675
Other Administrative Action P00020 · Administrative modification is to provide clarification regarding the line of accounting. No additional cost needed for this modification. $0
Exercise an Option P00019 · Contractor site, VA $3,485,867
Other Administrative Action P00018 · Correct error in the retention fee clin and remove the "total payments" paragraph and formulas from the "submission of invoices and payment" clause in the… $0
Other Administrative Action P00017 · Administratrive modification. $0
Supplemental Agreement for work within scope P00016 · Added e-QIP, obms and ncaiss support to the existing contract. $336,960
Other Administrative Action P00015 · Call center support services $0
Supplemental Agreement for work within scope P00014 · Call center support $359,159
Other Administrative Action P00013 · Modification to change the payment office dodaac. $0
Exercise an Option P00012 $3,162,753
Supplemental Agreement for work within scope P00011 · Contractor site, VA $0
Other Administrative Action P00010 · Call center support $0
Supplemental Agreement for work within scope P00009 · Contractor site, VA $0
Exercise an Option P00008 · Integrated call center $3,895,673
Supplemental Agreement for work within scope P00007 · Columbus, OH & alexandria, VA $0
Change Order P00006 $184,850
Supplemental Agreement for work within scope P00005 · Integrated call center $0
Exercise an Option P00004 $3,214,221
Supplemental Agreement for work within scope P00003 $0
Supplemental Agreement for work within scope P00002 $0
Supplemental Agreement for work within scope P00001 · Intergrated call center $630,950
Original award $2,999,925
Show all 25

About this award

This delivery order for $17.1 million was awarded by the Defense Counterintelligence and Security Agency to provide call center support at the Integrated Call Center. American Systems Corporation, doing business as American Systems Corp, will deliver a full range of call center services including responding to both functional and technical inquiries supporting a wide variety of agency products. No set-aside designation was used for this award. American Systems Corporation is a prime contractor that has received various federal contracts utilizing their multiple award contract vehicles such as the $32.5 billion Air Force Training Systems Acquisition IV program and $1 billion Test, Evaluation and Certification II Services contract from the Defense Information Systems Agency to provide services such as IT support, engineering, and testing. Place of performance will be in Alexandria, Virginia.

Description

Provide call center support at the integrated call center for DSS. Services covers full range of call center support to include responding to both functional and technical inquiries in support of a wide variety of products.

Quick answers

Who was awarded contract HS002109F0067?

HS002109F0067 was awarded to American Systems Corporation by Defense Counterintelligence and Security Agency (Department of Defense) on June 8, 2009.

How much is contract HS002109F0067 worth?

The government has obligated $17,056,066 on HS002109F0067. Its current value, with exercised options, is $17,103,269.

Is contract HS002109F0067 an order under another contract?

Yes. HS002109F0067 is a delivery order under GS35F4581G, a federal supply schedule.

Was contract HS002109F0067 competed?

The extent of competition for HS002109F0067 was full and open competition. The government received 4 offers.

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