Provide call center support at the integrated call center for DSS. Services covers full range of call center support to include responding to both functional and technical inquiries in support of a…
Ended Awarded Last action
- Contract number
- HS002109F0067
- Awardee
-
American Systems Corporation UEI CFWRL5LXXX93
- Awarding agency
-
Defense Counterintelligence and Security Agency
Department of Defense
- Obligated
- $17,056,066
Award facts
- Contract value 100% obligated
- $17,103,268.64 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Alexandria, VA 22314, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Funding Only Action | -$48,702 | |
| Funding Only Action | -$990,916 | |
| Funding Only Action | -$174,675 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $3,485,867 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $336,960 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $359,159 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $3,162,753 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $3,895,673 | |
| Supplemental Agreement for work within scope | $0 | |
| Change Order | $184,850 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $3,214,221 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $630,950 | |
| Original award | $2,999,925 |
Show all 25
About this award
This delivery order for $17.1 million was awarded by the Defense Counterintelligence and Security Agency to provide call center support at the Integrated Call Center. American Systems Corporation, doing business as American Systems Corp, will deliver a full range of call center services including responding to both functional and technical inquiries supporting a wide variety of agency products. No set-aside designation was used for this award. American Systems Corporation is a prime contractor that has received various federal contracts utilizing their multiple award contract vehicles such as the $32.5 billion Air Force Training Systems Acquisition IV program and $1 billion Test, Evaluation and Certification II Services contract from the Defense Information Systems Agency to provide services such as IT support, engineering, and testing. Place of performance will be in Alexandria, Virginia.
Description
Provide call center support at the integrated call center for DSS. Services covers full range of call center support to include responding to both functional and technical inquiries in support of a wide variety of products.
Quick answers
Who was awarded contract HS002109F0067?
HS002109F0067 was awarded to American Systems Corporation by Defense Counterintelligence and Security Agency (Department of Defense) on June 8, 2009.
How much is contract HS002109F0067 worth?
The government has obligated $17,056,066 on HS002109F0067. Its current value, with exercised options, is $17,103,269.
Is contract HS002109F0067 an order under another contract?
Yes. HS002109F0067 is a delivery order under GS35F4581G, a federal supply schedule.
Was contract HS002109F0067 competed?
The extent of competition for HS002109F0067 was full and open competition. The government received 4 offers.
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