Contact center

Ended Awarded Last action

Contract number
HHSP233201400320G
Awardee
Awarding agency
Obligated
$20,875,738

Award facts

Opportunity
  • 14233SOL00106 Solicitation number
Contract value 99% obligated
  • $20,875,738.36 Current, with exercised options
  • $21,122,220.36 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Competition
Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
North Bethesda, MD 20852, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00036 · FY26 UDO initiative -$2,183,304
Exercise an Option P00035 · Csra option to extend services 52.217-8 for six months $2,119,284
Supplemental Agreement for work within scope P00034 · Ehcm implementation - tier 1 support for AMS and esystems $6,576
Supplemental Agreement for work within scope P00033 · Adding services to option period 5-sequoia release and tavs admin blackout $10,638
Supplemental Agreement for work within scope P00032 $15,895
Supplemental Agreement for work within scope P00031 · Adding services to option period 5 $94,091
Supplemental Agreement for work within scope 30 $61,764
Exercise an Option 29 $2,082,027
Supplemental Agreement for work within scope 28 $39,891
Other Administrative Action 27 $0
Other Administrative Action 26 $1,944
Change Order 25 $7,378
Supplemental Agreement for work within scope 24 $1,800
Supplemental Agreement for work within scope 23 $4,151
Supplemental Agreement for work within scope 22 $11,155
Supplemental Agreement for work within scope 21 $8,040
Supplemental Agreement for work within scope 20 $4,763
Supplemental Agreement for work within scope 19 $4,249,783
Supplemental Agreement for work within scope 18 $4,348
Supplemental Agreement for work within scope 17 $13,507
Supplemental Agreement for work within scope 16 $10,446
Supplemental Agreement for work within scope 15 $8,240
Supplemental Agreement for work within scope 14 $0
Supplemental Agreement for work within scope 13 $29,496
Supplemental Agreement for work within scope 12 $2,085
Exercise an Option 11 $4,113,588
Change Order 10 $9,665
Change Order 9 $83,083
Change Order 8 $3,938
Change Order 7 $23,819
Exercise an Option 6 $3,941,482
Supplemental Agreement for work within scope 5 $0
Supplemental Agreement for work within scope 4 $25,871
Other Administrative Action 3 $0
Exercise an Option 2 $3,867,564
Change Order 1 $102,122
Original award $2,100,610
Show all 37

About this award

CSRA LLC, a subsidiary of General Dynamics Corporation and formerly known as CSC Government Solutions LLC, received a delivery order contract valued at $21.1 million from the Office of the Assistant Secretary for Administration for contact center services. The delivery order, awarded on August 1, 2014, with an ultimate completion date of January 31, 2020, represents a firm fixed-price engagement to be performed in North Bethesda, Maryland. This contract does not carry a set-aside designation, reflecting CSRA's competitive positioning as an established large federal contractor.

The contact center initiative supports the FY26 UDO (Unrestricted Delivery Order) program and falls within CSRA's broader portfolio of mission support and IT infrastructure services to federal civilian agencies. As a prime contractor, CSRA leverages its parent company General Dynamics' extensive federal contracting infrastructure, which includes significant indefinite delivery contracts and established relationships across multiple government departments. The contract demonstrates CSRA's capabilities in delivering operational support services to civilian agency operations, complementing the company's recognized expertise in IT modernization, cloud migration, and enterprise solutions.

Quick answers

Who was awarded contract HHSP233201400320G?

HHSP233201400320G was awarded to Csra LLC by Office of the Assistant Secretary for Administration (Department of Health and Human Services) on August 1, 2014.

How much is contract HHSP233201400320G worth?

The government has obligated $20,875,738 on HHSP233201400320G. Its potential value, with all options, is $21,122,220.

Is contract HHSP233201400320G an order under another contract?

Yes. HHSP233201400320G is a delivery order under GS35F4381G, a federal supply schedule.

Was contract HHSP233201400320G competed?

The extent of competition for HHSP233201400320G was full and open competition. The government received 2 offers.

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