Servicenow application development & workflow (snow) design contract
Active Awarded Last action
- Contract number
- 75FCMC22F0066
- Awardee
-
ICF Incorporated, L.L.C. UEI QHBLBNKKV4U3
- Awarding agency
-
Centers for Medicare and Medicaid Services
Department of Health and Human Services
- Obligated
- $43,409,704
Award facts
- Opportunity
-
- 75FCMC22R0014 Solicitation number
- Contract value 98% obligated
-
- $43,409,703.73 Current, with exercised options
- $44,462,218.21 Potential, with all options
- Completion date 84% complete
- Current and potential, with all options
- NAICS code
- 541511 Custom Computer Programming Services
- PSC
- DD01 It And Telecom - Service Delivery Support Services: Itsm, Operations Center, Project/Pm (Labor)
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Windsor Mill, Milford Mill, MD 21244, USA
- Legislative mandates
-
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $179,686 | |
| Supplemental Agreement for work within scope | $5,841,063 | |
| Exercise an Option | $8,380,107 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $1,967,041 | |
| Exercise an Option | $8,430,303 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $2,643,113 | |
| Exercise an Option | $7,390,489 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $947,393 | |
| Original award | $7,630,510 |
Show all 14
About this award
The Centers for Medicare and Medicaid Services issued a delivery order to ICF Incorporated, L.L.C. on August 1, 2022, with a ceiling value of $44.5 million for ServiceNow application development and workflow design services.
The order is issued under the GSA Multiple Award Schedule (MAS). Place of performance is Windsor Mill and Milford Mill, Maryland, with an ultimate completion date of July 31, 2027. Work encompasses ServiceNow application development, configuration, and workflow optimization supporting CMS operations.
As of FY2025, the order has invoiced $39.9 million across four fiscal years. The labor footprint in FY2025 comprised 36.0 FTEs performing 74,869 contractor hours at a derived government-paid hourly rate of $135.88/hr, reflecting a rising rate trend from $126.95/hr in FY2022. ICF subcontracted 18% of FY2025 hours to five named subcontractors, indicating a primarily in-house delivery model. The order demonstrates stable staffing and invoicing velocity, with FY2024 and FY2025 each invoicing approximately $10 million annually after ramp-up through FY2023.
Quick answers
Who was awarded contract 75FCMC22F0066?
75FCMC22F0066 was awarded to ICF Incorporated, L.L.C. by Centers for Medicare and Medicaid Services (Department of Health and Human Services) on August 1, 2022.
How much is contract 75FCMC22F0066 worth?
The government has obligated $43,409,704 on 75FCMC22F0066. Its potential value, with all options, is $44,462,218.
Is contract 75FCMC22F0066 an order under another contract?
Yes. 75FCMC22F0066 is a delivery order under GS35F328DA, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 75FCMC22F0066 competed?
The extent of competition for 75FCMC22F0066 was full and open competition. The government received 3 offers.
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