Help desk support/automation
Ended Awarded Last action
- Contract number
- W91CRB21F0126
- Awardee
-
Immersion Consulting LLC UEI PNFEKKN4HDS4
- Awarding agency
-
ACC Aberdeen Proving Ground
Army Contracting Command, Department of Defense
- Obligated
- $11,796,475
Award facts
- Opportunity
-
- W91CRB20R0043 Solicitation number
- Contract value 100% obligated
- $11,796,474.69 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- Funding agency
- Office of the Secretary Headquarters, Department of Defense
- NAICS code
- 541511 Custom Computer Programming Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Cape St Claire, MD 21401, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | $565,613 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $2,243,701 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $2,223,493 | |
| Exercise an Option | $2,203,506 | |
| Exercise an Option | $2,183,556 | |
| Other Administrative Action | $0 | |
| Original award | $2,376,606 |
Show all 11
About this award
This delivery order modification extends help desk support and automation services for the Office of the Secretary of Defense by three months under the parent contract JA-26-D-0745, with an ultimate completion date of May 1, 2026. The award to Immersion Consulting LLC, a service-disabled veteran-owned small business headquartered in Annapolis, Maryland, carries a ceiling value of approximately $11.8M under a firm fixed-price delivery order contract type. The work will be performed at the contractor's facility in Cape St Claire, Maryland. This modification represents an extension of ongoing IT support services that Immersion has previously delivered to the Office of the Secretary of Defense, leveraging the company's established expertise in information technology support and help desk operations for federal defense customers.
Immersion Consulting qualifies as both an SBA-certified Service-Disabled Veteran-Owned Small Business and Veteran-Owned Small Business, certifications valid through May 2028. The company brings substantial federal contracting experience, having received prime contract awards totaling tens of millions of dollars across the Department of Defense, Department of Homeland Security, and other federal agencies. This delivery order award is issued under the Multiple Award Schedule contracting vehicle, which provides efficient access to pre-competed IT and professional services. Immersion's federal portfolio includes significant experience with similar support services, including Defense Travel System support, Coast Guard operations, and cybersecurity infrastructure management, positioning the company as an experienced vendor for the extended help desk support mission with the Office of the Secretary of Defense.
Quick answers
Who was awarded contract W91CRB21F0126?
W91CRB21F0126 was awarded to Immersion Consulting LLC by ACC Aberdeen Proving Ground (Army Contracting Command) on February 2, 2021.
How much is contract W91CRB21F0126 worth?
The government has obligated $11,796,475 on W91CRB21F0126. Its current value, with exercised options, is $11,796,475.
Which agency awarded contract W91CRB21F0126?
ACC Aberdeen Proving Ground (Army Contracting Command) awarded W91CRB21F0126, with funding from Office of the Secretary (Headquarters).
Is contract W91CRB21F0126 an order under another contract?
Yes. W91CRB21F0126 is a delivery order under GS35F142BA, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract W91CRB21F0126 competed?
The extent of competition for W91CRB21F0126 was full and open competition. The government received 1 offer.
On GovTribe
See this award's full record
- Every transaction and funding action
- The awardee's other awards and teaming partners
- Similar awards and recompete opportunities
- Ask GovTribe AI about this award