HUD phase II contact center
Ended Awarded Last action
- Contract number
- 47QFDA21F0003
- Awardee
-
Leidos, Inc. UEI JSTDGZNFP4A3 Part of Leidos Holdings, Inc.
- Awarding agency
-
Assisted Acquisition Services Region 11
Assisted Acquisition Services, General Services Administration
- Obligated
- $132,355,682
Award facts
- Opportunity
-
- General Purpose Commercial Information Technology Equipment, Software and Services Solicitation · Posted Jun 13, 2019
- Contract value 77% obligated
-
- $144,415,246.12 Current, with exercised options
- $173,013,008.65 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- Funding agency
- Technology Transformation Service General Services Administration
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 7 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Washington, DC 20006, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | -$4,134,433 | |
| Supplemental Agreement for work within scope | $20,356 | |
| Funding Only Action | $141,170 | |
| Exercise an Option | $10,066,121 | |
| Funding Only Action | $70 | |
| Funding Only Action | $0 | |
| Funding Only Action | $7,590,436 | |
| Other Administrative Action | $0 | |
| Funding Only Action | -$7,131,600 | |
| Exercise an Option | $9,174,823 | |
| Funding Only Action | -$612,200 | |
| Other Administrative Action | $60,859,996 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $999,145 | |
| Exercise an Option | $12,919,411 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $605,888 | |
| Exercise an Option | $18,086,592 | |
| Supplemental Agreement for work within scope | $206,148 | |
| Supplemental Agreement for work within scope | $505,181 | |
| Exercise an Option | $0 | |
| Exercise an Option | $14,358,707 | |
| Supplemental Agreement for work within scope | -$280,768 | |
| Other Administrative Action | $0 | |
| Original award | $8,980,639 |
Show all 27
About this award
The General Services Administration (on behalf of the Department of Technology Transformation Services) issued a delivery order to Leidos, Inc. on October 9, 2020, under the GSA Multiple Award Schedule (MAS) for the HUD Phase II Contact Center, with a ceiling value of $173.01 million.
Place of performance is Washington, DC. The order carries firm fixed price terms. According to Service Contract Inventory reporting, the order has invoiced $18 million across 117 FTEs and 242,317 contractor hours in FY2025 (most recent reported year), with a derived government-paid hourly rate of $74.22 per hour. Labor footprint has grown from 11.9 FTEs in FY2021 to a peak of 133 FTEs in FY2023, stabilizing near 100–120 FTEs in recent years. Subcontracting depth is moderate: FY2025 reports 7 subcontractors accounting for 33 percent of contractor hours, down from earlier years' reliance on specialized sub-engagement. Blended hourly rates have declined from $145.96 per hour in FY2021 to $74.22 per hour in FY2025, reflecting a trend of declining cost per hour across the performance period. Ultimate completion date is April 8, 2026.
Quick answers
Who was awarded contract 47QFDA21F0003?
47QFDA21F0003 was awarded to Leidos, Inc. by Assisted Acquisition Services Region 11 (Assisted Acquisition Services) on October 9, 2020.
How much is contract 47QFDA21F0003 worth?
The government has obligated $132,355,682 on 47QFDA21F0003. Its current value, with exercised options, is $144,415,246. Its potential value, with all options, is $173,013,009.
Which agency awarded contract 47QFDA21F0003?
Assisted Acquisition Services Region 11 (Assisted Acquisition Services) awarded 47QFDA21F0003, with funding from Technology Transformation Service (General Services Administration).
Is contract 47QFDA21F0003 an order under another contract?
Yes. 47QFDA21F0003 is a delivery order under GS35F116AA, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 47QFDA21F0003 competed?
The extent of competition for 47QFDA21F0003 was full and open competition. The government received 7 offers.
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