The purpose of this task order is to acquire automated appointment reminder system (AARS)/automated telephone notification system (ATNS) support services.
Active Awarded Last action
- Contract number
- 28321324FDX030053
- Awardee
-
Digital Speech Systems, Inc. UEI KMVRSF2K1MB7
- Awarding agency
-
Social Security Administration
- Obligated
- $692,797
Award facts
- Opportunity
-
- 28321324Q00000053 Solicitation number
- Contract value 61% obligated
-
- $692,797.00 Current, with exercised options
- $1,143,044.50 Potential, with all options
- Completion date 50% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- NAICS code
- 611420 Computer Training
- PSC
- DD01 It And Telecom - Service Delivery Support Services: Itsm, Operations Center, Project/Pm (Labor)
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Baltimore, MD 21235, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $180,099 | |
| Exercise an Option | $180,099 | |
| Supplemental Agreement for work within scope | $2,500 | |
| Original award | $330,099 |
About this award
The Social Security Administration awarded a delivery order to Digital Speech Systems, Inc. for Automated Appointment Reminder System (AARS) and Automated Telephone Notification System (ATNS) support services. This firm fixed-price contract, valued at $1.14M, encompasses a recompete and base year period from February 1, 2024 through January 31, 2025, with performance extending through July 31, 2029. The work will be performed in Baltimore, Maryland. No small business or other set-aside provisions were utilized for this award. The modification referenced in the contract exercises Option Year II and designates Manahel Latif as the administrative contract specialist, indicating this is a multi-year engagement with predetermined option periods.
Digital Speech Systems, Inc., a Texas-based manufacturer and Subchapter S Corporation, specializes in communication and notification technology services for federal agencies. The company holds a General Services Administration Multiple Award Schedule contract valued at $1.9M through September 2030, which provides the underlying vehicle for this SSA delivery order. The AARS/ATNS support services are critical infrastructure for the Social Security Administration's appointment notification operations, enabling automated communications with beneficiaries and program participants. This award reflects Digital Speech Systems' established expertise in specialized technical support and communication systems maintenance across federal government agencies.
Quick answers
Who was awarded contract 28321324FDX030053?
28321324FDX030053 was awarded to Digital Speech Systems, Inc. by Social Security Administration on January 31, 2024.
How much is contract 28321324FDX030053 worth?
The government has obligated $692,797 on 28321324FDX030053. Its potential value, with all options, is $1,143,045.
Is contract 28321324FDX030053 an order under another contract?
Yes. 28321324FDX030053 is a delivery order under GS35F0663R, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 28321324FDX030053 competed?
The extent of competition for 28321324FDX030053 was full and open competition. The government received 1 offer.
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