Delivery Order GS35F0628R-N6883609F1142

The Food and Drug Administration awarded a purchase order to Advantage Answering Plus, Inc. (UEI: J7YKK5X5HNY7) on August 24, 2016, for an after-hours phone answering service. The contract, valued at $7,380, was performed in Philadelphia, Pennsylvania, and utilized firm fixed-price pricing with no set-aside designation. The service was completed by September 29, 2018. This after-hours phone answering service supports FDA operations by providing after-hours call handling and message management...

The Department of Veterans Affairs Veterans Health Administration awarded a $545,023 firm fixed price purchase order to Career Management Associates of Iowa, LLC for switchboard operator services. The contract calls for one supervisor and one non-sighted operator available 24/7 to handle incoming calls and route callers at the Birmingham VA Medical Center in Alabama, as originally solicited. Historical monthly call volumes at the facility range from 45,000 to 65,000, with an abandonment rate...

The Drug Enforcement Administration awarded a firm fixed-price purchase order to Answer Kansas City LTD (doing business as Answer K.c.) for telephone answering services, with a contract ceiling value of $2,112.67 and a completion date of December 31, 2025. The contract covers after-hours telephone answering services to be performed at the contractor's location in Lenexa, Kansas. This award did not utilize a set-aside designation. Answer Kansas City LTD is a self-certified small disadvantaged...

This is a firm-fixed price purchase order awarded by the Department of Veterans Affairs (VA) Pacific Islands Healthcare System to Physicians Exchange of Honolulu, Inc. (doing business as Voice Mail Hawaii) for emergency after-hours HIPAA-compliant physician phone answering services. The contract is a 1-year base period with four 1-year option periods, not to exceed 5 years total. It is a total small business set-aside with a ceiling value of $29,590.73. The services will cover the VA's...

<p>The Department of Veterans Affairs Veterans Health Administration awarded a firm-fixed-price definitive contract to Aurora Of Central New York, Inc., a non-profit organization, to provide switchboard operator services at the Syracuse VA Medical Center. The contract has a potential value of $3,142,872.00 and a completion date of September 30, 2024. The contract does not have a set-aside designation and was awarded on October 1, 2017 for a 24/7 operation.</p>

The Drug Enforcement Administration (DEA) awarded a firm fixed-price purchase order to Answer Kansas City LTD (doing business as Answer K.C.) on October 1, 2024, for after-hours answering services with a ceiling value of $4,061.53. The contract, which runs through September 30, 2025, was issued without a set-aside designation and will be performed in Omaha, Nebraska. Answer Kansas City LTD, a self-certified small disadvantaged business based in Lenexa, Kansas, specializes in communication...

This is a Definitive Contract awarded by the Air Education and Training Command (AETC), a component of the U.S. Department of Defense, to Defense Health Professionals LLC, a minority, veteran, and small business owned company. The $12,229,106.51 Firm Fixed Price contract is for Telephone Appointment Clerks and a Project Administrator to provide Consult and Appointment Management services at the San Antonio Military Medical Center. The contract has a Competitive 8(a) set-aside designation and...

This is a federal delivery order contract awarded to Government Marketing And Procurement, LLC (GMP) for on-call scheduling services. The contract was issued under the General Services Administration (GSA) Multiple Award Schedule (MAS) program, with a ceiling value of $723,017.76 and a period of performance through February 13, 2026. GMP, a Service-Disabled Veteran-Owned Small Business (SDVOSB), is the prime contractor for this delivery order. The contracting agency is the Department of Veterans...

Centralcare, Incorporated, doing business as Centralcare Inc., was awarded a $1.88 million delivery order against its Professional and Allied Healthcare Staffing Services GSA Schedule contract by the Department of Homeland Security's Cybersecurity and Infrastructure Security Agency. The firm fixed price order is to provide health screening services and runs from September 2020 through September 2021. Centralcare will perform the screenings at its Annandale, Virginia location in support of CISA's...

This is a definitive firm-fixed-price contract awarded by the Veterans Integrated Service Network 22 (VISN 22) of the U.S. Department of Veterans Affairs (VA) to Innovation At Work Inc., a service-disabled veteran-owned small business (SDVOSB). The contract is for on-site telephone operator services at the San Diego VA Healthcare System, valued at $2,499,402.54 over the base period of 12 months and four 12-month option periods. The original solicitation was a sources sought notice to identify...